햄프턴 인 시카고 다운타운/N 루프/미시건 Ave(Hampton Inn Chicago Downtown/N Loop/Michigan Ave)

Great location. Breakfast was delicious and free. The room was nice, comfortable bed.

#好評#對安全性，酒店氣味，防治蚊蟲措施，鄰近活動，鄰近餐廳，梳洗用品滿意

The location was good and personnel was kind. The room was really cold though and untidy. It was also very noisy.

Hotel is not in great condition, floors and carpets dirty. Our room heater was making a lot of noises, hotel staff said they were aware. Sheets had hairs on them and looked like they hadn’t been ch aged before we go there (they did come up to give us new sheets after request), fridge had food in it from previous people. Hotel bar was closed, staff said maybe for a few days. Sheets scratchy but bed was comfortable. Breakfast was pretty good.

Our stay was Terrible . In addition to the noisy room and noisy air conditioning unit , we lost heat midway through our stay during a time when there were subzero temperatures in Chicago outside . The staff did nothing all day to fix the problem or accommodate guests . The manager wasn’t even on site. They made me call corporate which was also useless . Finally I had to contact ******* who arranged for a different hotel stay and a refund from the current place . We had to pack up and move to a different hotel. Never staying here again !