스프링힐 스위트 시카고 다운타운/리버 노스(SpringHill Suites Chicago Downtown/River North)

酒店在市中心 步行可以到達很多景點 靠近地鐵站 前台服務熱情贈送酒店酒吧折扣劵 城景高層26樓景觀不錯 房間乾淨夠寬敞 淋浴水壓強 早餐中規中矩 24小時前台提供熱水和咖啡 這是酒店很加分的一點 入住時有安保人員 安全保障。 缺點是酒店隔音比較差 空調噪音聲比較響 需要改進

1) Very quiet, clean, and welcoming. 2) A different breakfast option every day, all tasty and filling. 3) Staff polite and service fantastic

The friendly and helpful staff, extremely clean room and comfortable bed, excellent complimentary breakfast and bar, great location! This is a terrific hotel!

Upon arrival on Nov 30 I informed front desk one of the rooms(king bed) I booked/paid for the party was not able to stay that night Nov 30 because of an emergency situation that happened. They rebooked their flight and we're going to stay Dec 1 only at Spring Hill suites. When they arrived on Saturday morning they were told a fee would be charged for $140. I am disputing this fee as the front desk was told the party was only staying one night. Please refund this amount. Thank you, Petrina Moran

Pros: Excellent location with easy access to downtown Chicago, easy self-parking options, extremely comfortable bed and pillows. Cons: Very dated property with interior finishes in common areas and the rooms really needing a refresh and update. Felt dark and dingy. Bathroom exhaust fan was completely ineffective to remove shower steam and bathroom odors, which made the room unpleasant. Plus, the grout in the shower area was covered in red mold or mildew. The coffee maker in the room did not work.

This hotel offers an easy pull up area to unload and prepare your vehicle for Valet parking. Every staff member we encounterd was very nice. The hotel is clean, modern, and rooms were spacious.

There was an incident that occurred with another resident. It was handled very poorly by management.

Decent area. Very comfortable bed and pillows. No security safe in the room which was very odd given it's 2023.