I specifically reserved a Handicapped Accessible room. Instead I was given a regular room, which was also very far from the elevator. Because we checked in rather late at night, I did not notice the lack of handicapped facilities until the next morning; and I was just too exhausted to move rooms, since I had already unpacked. I felt very uncomfortable using the bathroom without the grab bars that were promised. I don't understand how an oversight like this can occur.
번역