I had to book two rooms. My husband, myself, my mom and our five children all needed to be comfortable. My original rooms were on two different floors and the front desk clerk changed the rooms so we would be on the same floor. I didn't even have to ask for that accomodation. She also knew who I was, even though I booked at the last minute. She was very polite and gave paper with a pack of crayons to each of my children. The rooms were clean and warm. Very comfortable.
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