Wonderful property, impressed by the room asthetic and cleanliness. The only negative is the man at the front desk stated our reservation had been cancelled. When I informed him I had never cancelled it and had booked over a month ago, he kept repeating himself about the cancellation. I finally told him that’s unhelpful, what do we do now? We still need a room. He finally stopped repeating himself and assisted us in correcting the error, I suspect a system error. Then overnight I got an email saying thanks for checking out…at 3am! We had NOT checked out and were asleep. Then went to our car to get toiletries for a shower, and were locked out of our room. Made the entire experience super stressful but the property is gorgeous!
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