샤토 드 라 로젤(Chateau de la Rozelle)

The chalet is beautiful, surrounded by greenery, the rooms are clean and overall is a good hotel. It must be said that the greeting and customer service are very bad . The "lady of the castle" is very rude and unpleased to its guests, the staff is not at all accommodating and is not willing to fulfilled any kind of request (we asked if we could have a plate of vegetables for dinner and we were answered no, you could not have anything outside the menu) the a**osphere seems to be that of a college, strict rules and no one strays. I recommend to the staff to improve the manner and the attention to the customer because with this trea**ent I do not feel like giving 4 stars to the hotel but 2

The château is nice and also the location, however the service and trea**ent was really bad. Also the hospitality given by the manager/owner of the hotel was even worse. They refused to clean our room and refused to give us clean towels. No vegetarian options were present in the menu and refused to make a plate of vegetables for our vegetarian sister. Don’t recommend to anybody.

We only stayed a night, but the bed was so comfortable o would have happily stayed in it all day! The room was spotless. The location was beautiful with well kept grounds, wild flowers, mushrooms and lots of birds. We ate dinner there. The menu is limited, but the food was well prepared and delicious. There is a lot of criticism in some reviews about the hotelier. She had very clear parameters -as long as you as a guest can be a bit flexible and considerate, I didn't see any problem. It is a big job keeping a place of that size going. I would visit again and recommend.

Lovely Chateux. Recommendation- information from the front desk about how difficult it is to find a parking spot in Blois. The receptionist recommended that we go to Blois for dinner, yet when we got there in our car, we could not find a parking spot and ended up eating at McDonalds. 😝 if we knew ahead about the parking difficulties, we would have taken a cab

Refrigerator in the room would be minimal inves**ent and quite an upgrade

Wonderful setting:.parklike . Authetic interior of chateau.

On a positive note, the location is excellent to visit the Loire valley and its castles, a short drive from Blois, in the middle of a quiet park. The rooms, while reasonably comfortable, have nothing extraordinary or castle-like. There's a small kettle and a couple of tiny cups, no water, no mini-bar. The bathroom has just the minimum of toiletries: a tiny soap, shower gel and shampoo. No shower cap, cotton buds, body lotion, bathrobe, or slippers. It certainly does not reach the level I'm used to find in a 4-star hotel room. Breakfast is not up to a 4-star hotel. Tables covered in plastic (ugh…), with a croissant per guest on each table (hygienic?). No fresh juices, only one choice of eggs in a “boil-your-own-egg” appliance, ordinary bread. Service was also a disappoin**ent. No information at check-in about common areas or services, other than the breakfast room. The manager and “lady of the castle” appears to have rather variable manners: with a few guests she was chatty and pleasant, with most just indifferent, and with some other peevish and rude, to the point of loudly telling off a guest because of a stain on the buffet tablecloth! The tone and contents of her answers to negative reviews here also reveal that character. Not once were we asked whether we were enjoying our stay or whether there was anything we needed, a common question, especially in a small-scale hotel. Not even at check-out did anyone ask us about our stay, so I don’t intend to “bother” them again.

We stayed in the hotel for one night as part of our cycling trip. The hotel is very nicely kept with great attention to detail however one thing they don't like- is guests. Before arriving we tried to book the restaurant - it was fully booked - totally our fault for not being quick enough. Can you recommend anywhere 'No!' You'll have to eat in Blois (6 miles away) - which we did arriving at the hotel just before 10pm. We found it in darkness, only to be greeted by hotel manager - with a "STOP" as we arrived on bikes. No warm welcome. We were informed that the bar was closed and basically sent to our rooms like naughty children. One of our party requested water after a days cycling of 40 miles, and this was refused - 'closed'! Other members went to the bikes to collect belongings only to be told to get back to rooms. In the morning - at the breakfast buffet a request for an extra croissant was greeted by - only if someone doesn't eat theirs. Absolutely appalling! Wish we'd never stayed! If Manager doesn't want cyclists then she should not accept the booking!

We have been coming here for over ten years as a beginning and end to our annual French holiday. The rooms are always impeccably clean and the staff very friendly and helpful. We always enjoy eating here .