와일즈 더비셔(Cbh Wildes Derbyshire)

Chose because of location and Price. Was pleasantly surprised at spacious room and ennsuite. Very clean, staff all excellent. Bar area was a bit noisy but there was a large Xmas party in the restaurant so to be expected. Excellent breakfast. Will stay again.

Stayed here 2 years ago and absolutely loved it. Decided to stop over again this weekend and, again, just can't fault it. Great food, friendly staff, comfortable clean rooms. We use it as a place to go off and explore the wider area but always see people who are obviously there for special occasions or business. Whatever your trip is for I cannot recommend highly enough.

Beautiful hotel, location fantastic and the outside facilities. Furniture a bit dated in bedrooms. Breakfast a bit dry in parts. They ask for a £50.00 deposit when you check in which is automatically taken from your account and refunded when you checkout but it takes up to 4 days to be refunded. Not good for people that maybe need that £50.00

What a great hotel. Every member of staff I encountered was well trained and knew exactly how to engage guests and ensure their visit was exactly as they wanted it to be. From entering the hotel and breathing in the most beautiful fragrance to immaculate well designed rooms - plug and USB sockets built into the bed frame! I wish I had been able to try the spa - next time! I was supposed to get to the hotel earlier and had a table booked, but I was delayed so I had to cancel it - the menu looks amazing and certainly worth a visit for that alone. The buffet breakfast was plentiful with the usual English breakfast items, an assortment of continental options (fruit, salami and the like) and tea and filter coffee, refilled by the attentive restaurant team. I wish I lived closer so I could go to some of the special events they put on in here. Just check out the hotel website to see what I mean.

Should have got a room for £38.50. What i paid when booking through trip.com. Then i forgot I'd paid that, so on arrival at the hotel had to pay £33 for the room So basically had to pay twice. Room was ok, but next to a buiding site so was up as soon as the builders arrived at 7am. Won't be using trip.com again.

Single room. Tiniest bed I’ve slept on in a long time. Very tired decor - chipped furniture and marked walls. Shower poor condition. Breakfast good. £50 ‘pre-approval deposit’ unexpectedly taken and still not returned 3 days later.

Very good service and excellent attitude nothing to much trouble 😀 👍

I have used this place a few times for groups. This time they really fell short. There is no one in charge. Very difficult to speak to a manager. Issues with the restaurant. Short staffed. Food was too salty. Soya sauce based dishes were not edible. No one asked when sent back unfinished if there was an issue. Only robots delivering food and very inexperience staff. Couldn't order more drinks in good time. Breakfast is buffet and is very basic. Ok. It is clean. However, for £250 a room I think that it is overpriced. Thank goodness for Trip.com much better rate 2 days before the event. Baths do not drain. Taps and fittings are loose or not finished properly. Poor customer service overall, despite having 5 rooms in our group and dinner for 10. Said they would call me back. Which they have not. That was after speaking to a man who said that he was not the manager, had only worked there for 8 weeks, yet told me that I was not familiar with the service industries! Such a shame. Will have to find somewhere else next time. Not a hint of a smile or an apology or anything to say that he would feed back. 🤷

Where do start. On arrival was told the hotel had no hot water and the system had gone down. Not much option when checking in at 8pm. Would have been appreciated a phone call or email advising earlier in the day. The room was to a good standard and spacious, a mini fridge would have been good. Toilet was high in its sitting position and having a cold shower bath water did not empty quickly. Bar facilities were good with a selection of beers and wines and spirits. Corridors were dark and spot lights as energy saving good didn't help to light up environment. Breakfast was excellent with the manger lady being very helpful and food was cooked to a very good standard. Operations manager was very helpful. Car parking seems strected. Not the best of stays for our first visit.