레지던스 인 바이 메리어트 리치먼드 체스터(Residence Inn Richmond Chester)

The room was great, the bed had lumps and it sank in the middle my back and neck hurt for two days

Hot tub wasn’t working the first 2 of 3 nights. Lukewarm showers the first 2 of 3 nights and the room smelled funny like intense.

There was sticky stuff stuck to the bedside table. Our feet stuck to the kitchenette floor. The sofabed had broken supports, rendering a pronounced tilt to it. The power in the bedroom/bath went out, leading to creepy showers in the dark, and uncharged devices. The breakfast offerings were quite good.

Hi class luxury in Chester VA. The fully equipped luxury suite will blow you away. That fireplace set the perfect mood on a cold November night. I really did not want to leave my room. The bed felt like I was sleeping on a cloud. Super clean, very quiet, delicious breakfast and coffee. The staff was very friendly and extremely professional. I will defiantly return.

I had been to a wonderful Residence Inn in Joplin, Missouri years ago. This hotel matched it. There is a basketball court near the front door, which signaled to me that you could relax here, even if you were here on business. That’s a nice message.

We loved the level of comfort and cleanliness as well as the staff’s friendliness and willingness to accommodate our wishes. An experience that will have us go back to Marriott properties before anywhere else.

Staff were friendly and check in was smooth. The room was very nice- we had a comfortable stay

The staff was nice and the room was wonderful. The kids were excited to go to the pool, and that’s where things were terrible. The chlorine was so high that 10 minute’s after getting in both were coughing so badly and their eyes were burning ( my eyes were burning just being in there and I wasn’t in the water) My son started throwing up from coughing ☹️. We checked out in the morning and went to a different hotel.

Room was fine, but we specifically chose this hotel because it had a pool and hot tub. The pool was so filthy you could barely see the bottom. The hot tub had foreign material floating around in it that looked like it could have been skin... Yuk! Needless to say we didn't use the pool or hot tub,