처웰 SWB Experience Days 근처 호텔

우리는 우리 집이 침수되었다는 소식을 들었을 때 스페인에서 휴가를 보내고 있었습니다. 우리가 늦게 비행기를 타고 돌아온다는 것을 알고 우리는 홍수 피해로 어둠 속에서 우리 집에 나타나고 싶지 않았습니다. 따라서 Cherwell Valley Services의 Travel Lodge를 매우 가깝기 때문에 예약하기로 결정했습니다. 비행 지연 후 우리는 0200시에 체크인하기 위해 도착했습니다. 우리는 243호실의 열쇠를 받았습니다. 우리가 방에 들어갔을 때 우리는 우리가 본 것에 소름이 돋았습니다. 매트리스는 맨손으로 역겨워 보였고 시트는 나사로 던져져 구석에 던졌습니다. 바닥에는 음식과 쓰레기가 있었다. 욕조와 화장실이 더러웠다. 우리는 즉시 리셉션에 돌아가 방의 야간 안내원 사진을 보여주었습니다. 그는 충분히 사과할 수 없었다. 그는 우리를 다른 방인 269로 데려갔습니다. 그가 문을 열었을 때 물고기 냄새가 났습니다. 방은 이전 방만큼 더럽고 끔찍했지만 욕실 문이 경첩에서 떨어져 벽에 기대어 있다고 추가했습니다. 이렇게 더러운 것은 본 적이 없습니다. 접수원은 충격을 받았다. 우리는 그에게 우리가 떠나고 싶다고 말했습니다. 우리는 돈을 돌려받기를 원했습니다. 우리는 여기에 머무르는 것보다 홍수로 손상된 집으로 돌아가는 것이 더 나을 것이라고 느꼈습니다. 접수원은 우리에게 머물 것을 구걸했고 다른 방을 보기 위해 두 세트의 열쇠를 가져갔습니다. 그는 돌아와서 나에게 많은 것을 말해주는 것을 보여주겠다고 제안조차 하지 않았습니다. 다음날 아침 Travel Lodge에 이메일이 보냈고 '선의의 제스처'로 내 돈을 환불해 줄 것이라는 응답을 받았습니다. 절대 최소 반응이 될 것이므로 끔찍한 반응입니다. 곧 Travel Lodge에 머물지 않을 것입니다.

객실은 넓고 밝은 환경, 우아하고 조용하며 서비스, 따뜻하고 사려 깊은 시설

We stayed for two evenings in May to visit Blenheim palace. We had two rooms, both superior, one on the first floor of the pub and one leading out to the front. Both rooms were beautiful; the one outside had very low ceilings and beams (ok for us as we’re not tall), with a big clawfoot bath and a walk in wardrobe. It also had the most stunning fireplace that backs on to the one in the pub. The other room had a huge 6ft bed and a very big walk in shower. Both were incredibly comfortable and we slept well both nights. We ate at the pub both evenings; the first night a young chap was managing the restaurant, he and the team did a phenomenal job. The service and the food was superb. He second evening we shared the steak (we had two between the four of us) and it was amazing. Again the food and service was fabulous. On the Saturday we were the only ones eating breakfast, the service was prompt and the food delicious. However the breakfast on the Sunday was an absolute disaster; the chap who seated us (I didn’t catch his name but he had an overseas accent) took our order and then we waited…. We waited and waited as he seated others, took their orders and their breakfasts came while we waited. The room wasn’t full, there were about 5 other tables seated (and he walked past us several times and looked at the table). When we asked him, he blamed the kitchen then went to find out what had happened. He came back and apologised and said it would be with us shortly (to be clear, two of us were only having toast!) only for us to have to chase again. An hour had gone by and we still had no breakfast (every other table had come and gone by then. After chasing a second time, he brought out one cooked breakfast (with the wrong eggs) and an omelette (the other order was for poached eggs on toast), oh and then the toast! We explained this was wrong so he blamed the kitchen again and then said he’d get them to make poached eggs but we said we’d rather not have rushed poached eggs (and to be honest it had been over an hour, we had to get off). There was an almighty row going on between him and the kitchen (I imagine the order simply hadn’t made it and then he’d guessed). We were gutted, it had been such a lovely stay with two fabulous meals and great service and it ended like that. We were told that a guest had a flat battery and they were trying to help out with that, but to me there’s no excitement for that level of service in a breakfast room where only 5 tables have taken breakfast. When I checked out he apologised it did not make eye contact. I really wanted to be writing a positive review and like I said the majority of the stay was super, to the point we’d discussed returning g. However that wouldn’t happen now, which is a shame.

We stayed 3 nights B&B following a Travelzoo offer. Let me say firstly that the level of customer service, friendliness and general willingness to help was very high. The stay was let down a bit by the non function of the a/c in our initial room during a very hot spell in room 22 on the first night. Even with a fan it was unbearably hot during the night [being on ground floor we didn't wish to open the windows] and when I mentioned this at reception the following morning they said they would have a look but if unsuccessful allocate another room that was cooler. This happened [room 25] and whilst not having a/c either was positioned out of the daylong sun and had cooling original thick stone walls. I noticed since that another reviewer also mentioned the same issue in Oct 23 [was this never fixed?] so I'd suggest getting this sorted out ASAP as it was the only uncomfortable let down. Cooked breakfast each morning was tasty and well cooked. We had an evening meal in the restaurant on the first night and that was good as well. Included was a small cream tea for 2: 2 scones/cream/jam no variety choice of teas offered. There is adequate parking for guests within the courtyards. The location was excellent for our day trips to Stratford/Avon, Blenheim Palace etc. Incidentally due to personal circumstances we had to rearrange the dates a few days prior to our original dates. The reception staff were very helpful and amended them without issue or query. We were grateful for their understanding. So in summary overall pleased with the stay, the price we paid under this deal and especially the customer service but disappointed concerning the first room. A well located hotel for trips outs and a pleasant small village with old church and a couple of interesting shops.

We booked this at very short notice and had the last room I believe, which overlooked the internal court yard. It was a bit smaller than the pictures online, but was clean, had a large bathroom, tea/coffee making facilities and everything you needed. The staff were fantastic, very friendly and helpful. A good spread for breakfast from buffet to full cooked English breakfasts. The hotel was steeped in history and added to the atmosphere.

호텔은 시내 중심과 Bister 마을 주변을 쉽게 통근 할 수있는 편리한 위치에 있습니다. Sadia는 정말로 멋졌고 도움이되었다. 그녀는 따뜻한 환영으로 우리를 맞이했습니다. 방은 꽤 작았지만 깨끗하고 깔끔했습니다. 전반적으로 호텔에 머무는 것은 좋은 시간이었습니다.

옥스퍼드 중심부에 위치하여 옥스퍼드 주변을 산책할 수 있습니다. 비스터까지 차로 20분밖에 걸리지 않아 매우 편리합니다. 서비스는 훌륭했습니다 시설: 매우 좋고 깨끗함 위생상태 : 매우 좋음 환경 : 호텔 옆에 아름다운 강이 있습니다

도시에서 멀리 떨어져 있습니다. 차가 있으면 좋습니다. 근처에 할 일이 별로 없습니다. 그러나 깨끗하고 새로운 호텔. 아침 식사도 좋았습니다. 욕실 어메니티가 마음에 들었습니다.