Crowne Plaza Chennai Adyar Park, an IHG Hotel 후기

서비스가 좋지 않고, 방이 낡았습니다. 누군가 내 방에 두 번이나 들어오려고 했어요. 벽이 얇습니다. 잠을 전혀 못 자요

이 장소는 Boat Club에 머무르는 친구가 추천했으며 Google, Tripadvisor 및 Aggregator 사이트에서 리뷰를 읽었습니다.   우리는 통합 사이트를 통해 Chennai Adyar의 Crowne Plaza에서 2박 3일 숙박을 위해 객실 2개를 예약했습니다. 예약 확인을 위해 호텔에 전화했는데, 한 방만 예약되어 있고 두 번째 방 확인은 없다고 들었습니다. 애그리**터 지원팀에 전화했더니 객실이 2개라는 것을 확인했고 호텔에 전화해서 확인 이메일을 공유해 줬어요. 나중에 예약데스크에 전화해보니 방 2개가 예약되어 있고 예약이 확정되었다고 하더군요.   체크인 경험은 좋았고 직원들은 정중하고 빨랐습니다.   우리는 14층의 오래된 블록에 있는 방 2개(방 번호 1403 및 1405)를 할당받았습니다. 잠시 동안 나는 내가 읽은 온라인 리뷰와 이 호텔에 대해 본 사진이 동일하지 않다는 것을 기억했습니다. 온라인으로 리뷰를 다시 확인하고 잘못된 호텔을 예약하는 데 실수가 있었는지 다시 확인해야겠다고 생각했습니다. 나는 또한 친구에게 전화를 걸어 내 경험이 좋지 않고 방이 낡아 보이고 화장실 내부의 배관 시스템과 방 전화가 제대로 작동하지 않는다고 말했습니다. 호텔 당직 매니저(Mr.Josua)를 초대해서 세면실 내부의 배관 시스템을 보여주며 단지 제가 우연히 통합 사이트에서 예약하고 매력적인 거래를 했다고 해서 형편없어 보이는 방을 받았습니까? 아니면 모든 유형의 예약에 제공되는 표준 객실인가요? (우리는 가난하고 낡아 보이는 방에서 1박을 보낸 후 이에 대해 논의했습니다.)  Mr.Josua는 이 층의 객실이 개조될 예정이며 새 블록의 객실을 우리에게 할당할 것이라고 말했습니다. 저는 이사하기 전에 방을 보고 싶다고 말했습니다. Mr.Murali가 우리를 새 방으로 데려갔고 리뷰 사이트에 게시된 방 사진을 일치시킬 수 있었습니다. 나는 Murali와 Josua에게 그들이 속기 쉬운 손님에게 오래된 방을 할당한 것은 터무니없다고 말했습니다. 25층의 새 방으로 이사했습니다(새 블록).   아침 식사는 훌륭했고 서비스 호스트였습니다(이름이 지빈인 것 같아요).

Nicely located hotel with good service and very good breakfast.

Everything was nice except the swimming pool on the ground floor. It should be on the roof top ***** with some tubes for those whose doesn't know swimming

Excellent place to stay around chennai

Was an interesting hotel with various amenities.

Good choice

Todo excelente, me cobraron 50 dls por lavar 3 kilos de ropa

房間乾淨，服務也很好。 早餐非常好。想下次再來酒店。

公共衞生尚可，房間設施陳舊。

Our stay last week at Crowne Plaza (Adyar) was by far the best in the many years we have travelled as a family or even solo. Over and above the well thought amenities that Crowne Plaza generally provides, we were more than pleasantly surprised to experience the customer centricity of the staff… a very rare thing to witness in the post pandemic world. This is a great example of how an entire team comes together like a well knitted unit to provide guests an exemplary experience - the staff and crew's usual goes beyond the norm, they walk, run and gallop that extra mile, and leave you feeling like you are literally in a home away from home… Great place to stay in as a family with kids and elderly, or even important business trips. All the people we met were extremely kind, considerate and strikingly professional and efficient at the same time. Not a single request went without brilliant execution… What enviable energy! Food was great, and Team Cappacino's personalised service was heart-warming and too hard to pass. The breakfast spread was just perfect, well thought and inclusive in spirit for a largely overseas crowd. Housekeeping was accommodating, proactive, well done and flexible. Front desk and every restaurant team made every possible effort to stay connected and give us all a seamless, friendly experience. This is a place were the hotel staff are so staunchly committed to the highest grades of quality and redefining hospitality… they care, they really care - you can tell easily on the very first day or even the last. I am so very grateful for all the unexpected support they extended, especially when my mother fell ill mid way. Here's a big, heartfelt thank you to all the lovely, inspiring people at Crowne Plaza Adyar. And a promise that we are definitely coming back again! Aditi Sai Kiran Jeewan Amen Lishat Sushmita Rony Deep Sudipto Akash Adi Shreyoshi Prakash Jay Sanmugan Sathish ... and so many countless people who made a huge difference!

Upset, that this institution of Madras and Chennai closed so unceremoniously. A thanks to the wonderful team there who looked after this on those final days. The wonderful concierge team get a beyond special mention. Mr Balaji whose effervescent face and smile made my day and the rest of the team whose names I am unable to remember. The security staff. The reception team. A shout out to Aditi Sen, Monish, Sakshi just to name a few. Happy memories have come to a close with the closure of Crowne Plaza, Park Sheraton, Holiday Inn, Adyar Gate. The many incarnations of which I have visited since it opened in 1981. Fare well to the team. I hope to see you all again elsewhere on my travels.

Classic hotel. Best service. Centrally located. Thank you Mr. Satish and Mr. Ramkishan. Staff is polite and helpful. Unfortunately they are closing down. Wish I had the option of visiting and revisiting the hotel.

It was an awesome experience with my wife and son. Aman rendered her bestest of services for our pleasant lunch at Cappuccino! Thank you Team. We would love to come back to your hospitality services again!!