No131 더 프롬나드(No131 the Promenade)

房間設計感強 樓下就有餐廳 附近就是商業區 非常方便

Without a doubt the most unique and beautiful hotel I have stayed in and I frequently work away! I often find staff to be quite robotic when checking in etc, however the staff at No 131 made me feel valued and welcome from the first interaction. The hotels exteririor screams class and this is certainly echoed when entering! it is quirky and there is something to catch your eye everywhere! Evening meal in the japanese restaurant YOKU was a whole experience! the atmosphere and decor was a feast for the eyes...and then you are presented with what I would deem michelin star standard food! The kitchen was ran with precision, plating and the pass to perfection! Thank you and I cannot wait to stay again!

Great location & the rooms are very nice. We ate at the restaurant & whilst the food was good the service was extremely poor, complete lack of attention & overpriced in our opinion. Being charged a service charge was also furstrsting considering how poor the service had been. There was also unfortunately an issue with the hot water in the morning which meant that we were offered anothwr room to use in the main building to shower in before we left. This was dealt with well by the manager however it was frustrating that the alternative room wasnt offered to use as soon as we raised the issue, we instead had to wait over an hour which impacted our plans for the day. We would stay at the hotel again for the location & the bar however we would not chose to dine here again.

Very friendly, helpful staff on Reception and in the Tokyo Bar. Large spacious room and bathroom. Very comfortable bed. Only negative was the noise from the corridor, could hear everyone who walked past. Had a good discount on my stay and it was extremely good value for money.

Good - building, location, interior Bad - No hot water in the morning. Staff refused to discount the room after having no hot water and only offered another room to wash in at check out. Double Superior room is two single beds pushed together, meaning there’s a hard ridge in the middle of the bed.

Absolutely amazing experience. Rooms were gorgeously designed and put together. Food at the Terrace was delicious. Staff were attentive throughout. Bars in the hotel were pretty creative and efficient too.

Amazing hotel - great decor, great location being in the centre of Cheltenham with lots of bars and restaurants (and great shopping) close by. Our bed was super comfy and the underfloor heating in the stunning bathroom was a treat. The mini bar was well stocked and the staff were very friendly and accommodating- they were perfect actually. Only thing that would prevent a top mark review from our stay would be the noise - I guess it’s a great location for bars and staying on a Friday night it is going to be noisy into the early hours - but then we had the noise of the crashing of bottles first thing in the morning too which was a bit annoying. Overall a fab stay though!

Beautiful hotel with excellent service. I would stay again and would highly recommend. Perfect cocktails!

Truly one of the most incredible stays I've had during my many years of travelling. The rooms are exquisite and the hotel is walking distance to main shops in Cheltenham. What truly made our trip so special were the staff - if I could give the staff and service more than 5 stars I would. They went above and beyond to look after myself and my family and were more than happy to help with my 1 year old nephew's needs (e.g. warm milk). Thank you!