Our stay was disappointing. Upon checking into our room, we found that the wall thermostat did not work. Reported to the front desk right away and were told engineering would check on it. Three days later, no one had ever checked it, much less fixed it. We made do with controlling AC at the unit under the window, but the room was damp and smelly the entire stay.
Bed/bedding was comfortable but the room and bathroom are in need of a refresh. Very little counter space and no shelf space in the bathroom. Dresser/storage space in the room was good, however.
Breakfast was another disappointment. Buffet items not replenished, cold coffee, only disposable cutlery and coffee/juice cups (not very environmentally friendly). Our rate included the buffet but it was definitely not worth $15/person.
Valet parking was convenient and at $23/day, not significantly more than off-site parking.
We were in town for the IRONMAN race and paid a premium rate because of the hotel's downtown location, but location is the only real positive for this property.
번역