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2021년 11월 19일
We stayed at the hotel and had a dinner in October 2021. We decided to come and stay in this hotel, because we had a lunch last year and it was exceptionally good. However, on both times, we had unpleasant experiences with staffs. Last year, we were billed incorrect amount and had to explain to correct it. This year, we used a coupon for the dinner and were told it cannot be done. Everything was ensured and OKed (for all the benefits comes with the coupon) at the time of check in, but somehow, we were complained by the waiter at the restaurant that it cannot be done. In the end, the waiter's claim was not true and we did not have any issues with the coupon nor payment. However, it was not pleasant and my hope to have a fun birthday dinner was not realised.
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