햄프턴 인 샬럿 업타운(Hampton Inn Charlotte-Uptown)

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Location ok. Staff at counter not very helpful about activities going on around. Breakfast minimalist. Room amenities basic

Myself and husband along with another couple stayed at the Hampton to attend a concert. Our stay was fine. The hotel had hot water issues but the front desk staff (Tony) took very good care of us. I will stay again as the breakfast ladies were very nice as well

Parking is limited in the parking deck. Some guest took 2 parking spots for 1 car, one vehicle had a U-Haul trailer taking up 4 parking spaces. Our heat/ac unit is not working also.

The staff at check in and check out were very friendly. The room was clean and comfortable. There was a good bit of noise that lasted until late(mostly repeated loud door slamming). There was no ice maker on our floor and the one on the next floor was not working. The coffee maker in our room did not work. I went down to the lobby to get coffee (just before 7am). I poured a cup, took a sip, and it was cold. Finally found coffee that was hot in the breakfast area.

Wonderful location close to convention center. Room was updated and quiet. Breakfast was delicious.

The staff was very friendly and helpful the entire time. Room was clean and the breakfast was great.

The staff knew that there was a car stuck on the ramp and did not have someone working there directing traffic. Instead there was a rude/intimidating guest telling us to back up… on the ramp… and we hit the wall. I went in to speak to the staff and they were disinteresting in taking any responsibility.

The only thing I didn't like was it wasn't close enough to the activities we planned. It was a good bit of walking and had to pay $25 per day for parking.