햄프턴 인 & 스위트 찰스턴-웨스트 애슐리(Hampton Inn & Suites Charleston/West Ashley)

Our room had not been cleaned prior to us checking in. There was soap left in the shower from previous guest and trash on bathroom floor.

Keisha at the front desk was wonderful, such a friendly and kind person who went above and beyond to make sure our room was adequate, what a breath of fresh air!

The furniture is terrible. Its so old it has rips in the chairs and the couch was very uncomfortable to even sit on. The tub had the finish coming off of it. I was surprised to find the room so clean with how outdated the furniture, bath, sink, cabinets, doors were.

Terrible view for our room. Humid and smelly bedroom. Shower would not drain. Bed felt like rocks. Pillows flatter than pancakes. Found half eaten chicken wing in corner of room. Breakfast was ok. Staff seemed friendly. No bugs. Awesome Japanese steakhouse within walking distance. Location was within 20 minutes of beach and downtown. Overall subpair hotel for the price. We will not be returining.

The 2 people in reception were awesome! I can't remember their names, but they were so very cheerful and happy. It made me want to stay there. We asked for recommendations for a good seafood restaurant and were given a list, oral directions, and an overview of the restaurants and what was so good about them.

The 3rd floor hallway and room 310-12 smelled musty. Then the room 226 had lamp with lightbulb hanging from wire. The phone did not have any labels. This is not consistent with the Hilton brand. This facility is in desperate need of a remodel. Very disappointing.

Easy access to where I needed to be. Bathroom cleanliness was mediocre. Carpet in hallways in need of repair/updating.

Good stay. Was in town on a medical emergency for wife- did not learn about the medical price until it was after the fact. It really would have helped to get the discount.

Typical HI with excellent breakfast and staff. Starting to show signs of age—worn out sofa in our room, cracked floor tile, etc.