그레이프라이어(GreyFriars)

The hotel was located in an ancient restored building The room was spacious and clean The breakfast was superlative

I don’t usually leave reviews but after having our lives put on hold for a year after my diagnosis and this was the first time we had gone away without a cloud over our heads I thought I would Firstly I would like to say lovely hotel, it’s the type of hotels me and my husband like as full of character We arrived early and the receptionist was friendly and we got told they upgraded our room which was really nice so we left our luggage, and we popped in town done a few bits When we got back to the hotel we went to our room which was gorgeous our plan was to have room service and enjoy the room which is what we did after a couple of drinks in the bar area which was lovely Now the down side the shower stank of drains, the pillows on the bed are awful and we got food poisoning from the oysters

Fantastic hotel and the staff were all very friendly, polite and happy to help. If you are looking for a great hotel in Colchester look no further.

The greeting staff were very informative and pleasant. They were able to answer any questions we had for our stay. Unfortunately this didn’t carry through to the bar staff who ignored us when we were waiting to be served and then finally when we were, we seemed to be an inconvenience to them, we left and took our evening customs elsewhere and only used the room to stay in. The room was average; we found dead insects in the curtains. The bathroom improved our stay and was very comfortable. Overall, I’d like to see an improvement in the bar staff and the cleanliness of the rooms improved.

We were given an upgrade to a suite where the furniture and soft furnishings were excellent and there was space in lounge area to hold a meeting and dining table was adequate for meals to be eaten in the room. The bathroom was luxurious with everything one could imagine. The bedroom of good size and comfortable Staff were courteous and helpful in the reception and bar inparticular. I look forward to staying at this hotel again.

Very nice staff, very good breakfast 1 class served on plates not a buffe. Only not so good was that the restaurant were closed and no alternative no roomservice

Most of the check in process could have been done beforehand on-line. Very minor point, the rest of the stay was perfect. Lovely hotel.

Great place, great staff, special appreciation to Jimmy the bar tender, very good cocktail maker and friendly

Fabulous location Wonderful attention to detail in all areas The staff go above and beyond Would highly recommend Well done