홀리데이 인 익스프레스 채플 힐(Holiday Inn Express Chapel Hill)

Breakfast was very good. Western omelet turkey sausages was what I needed. Sleep was excellent.

The only reason for the negative review... I randomly checked in using my home phone number for some reason, instead of my cell. Two days later...someone purchased an Apple Gift Card, using the exact information I gave at the front desk when I checked in. Based upon investigation by Wells Fargo, even they came to the conclusion that apparently, someone from the hotel attempted to steal and utilize my personal information. Ashame...because everything else about my experience was positive. But now as it stands, based on this experience...never again! Had to cut my trip short by a day, go back to Richmond to resolve the situation and have my credit card canceled. Thanks for nothing!!!

Front desk staff could have been better good breakfast gym equipment was broken electrical portion of my machine did not work

The hotel itself wasn’t the cleanest. But the staff was absolutely amazing! Very attentive. Great breakfast! We used the sister property pool too which was nice!

Very friendly staff. Comfy beds with soft linens. Neighborhood felt very safe.

Very nice and quiet, Bed was a little difficult to get into due to height. Would be nice if they offered cold water in lobby as well as hot coffee and tea during day. Perhaps a flavored water like cucumber or peach, ect.

Worst experience ever!! No electricity, no hot water, and staff unwilling to help! Will NEVER RETURN!!!

Make sure to ask about the pool. As they share the Hampton inn pool. Which is an outdoor pool really nice facility. Only downside was I’m pretty sure we had a homeless person sleeping on the pond bench and kept coming inside grabbing breakfast and to charge her phone. Was harmless, but was kinda awkward.

Overall, I had a pleasant stay. My room was clean and the breakfast options were good. My only complaint was that I was absolutely no sound barrier between my room and the room next to mine. I was placed in a room with a shared door to another room, albeit locked. I was able to hear everything going on in the other room including the TV and the guests snoring in the middle of the night.