카니아 Paleochora Boat Trip 근처 호텔

Today, I have landed back home after spending amazing week at this family-run hotel. I can definitely tell you that it was one of the best holidays I have ever had, filled with nice people and great Greek weather. The hotel is located very conveniently, you have a lot of shops and restaurants nearby. Lidl is just 5-7 min walk. Next to the hotel there was a great coffee shop- Move on. Next to the hotel there is a bus stop which will take you to Chania city centre for a nice promenade and a delicious dinner. Hotel itself is of an apartment style with amazing pool which was always well-maintained and clean. Every day the girls made sure that our room is clean and we have new towels, and they were making quite impressive compositions from flowers and towels😁 The manager of the hotel was extremely friendly and always dealt efficiently with any requests we had. Breakfast was delicious and overall our stay was extremely enjoyable. Definitely visit this hotel to feel the amazing Greek hospitality.

We stayed for nine days and had a wonderful time. The staff were incredibly accomodating and always very helpful. The location is perfect. Our room overlooked a quiet street and the hotel is five minutes walk from the sea front at the port so there is excellent shopping and dining close by. The hotel has been recently renovated so is modern and was very clean. The room was fine, the beds comfortable, there was a smart TV and the bathroom had a rain shower. My one complaint abour the room is the lack or wardrobe space for two people on a longer stay. There was just one tiny wardrobe. The buffet breakfast was very varied with a different selection every day and all was of very good quality. The cleaning staff were perhaps a tad over insistent on occasions and almost rushed us to leave the room after breakfast, but it was not a great inconvenience. We also managed to find a car park just a short walk away. I would certainly stay there again.

서비스는 좋으며 수하물을 운반하고 비행기를 내리고 싶은지 묻는 주도권을 잡으십시오. 웰컴 드링크도 제공됩니다. 고급 호텔 느낌이 있습니다. 또한 발렛 파킹을 할 수 있으며 호텔 옆에 주차하고 직원을 찾으십시오.

Die Lage des Hotels ist definitv sehr gut und ein Plus Punkt. Wir wurden freundlich empfangen und die Dame an der Bar hat uns ein Willkommensdrink gegeben. Das Hotel wirkt am Eingang recht hochwertig und man fuehlt sich gut aufgehoben. Ich würde sagen es hat kein 5-Sterne Niveau, aber so um die 3,5-4 absolut. Das Zimmer das wir bekommen hatten, hatte leider keine Fenster (in der Beschreibung stand es gibt eins). Kein Problem für uns. Unsere größter Kritikpunkt ist, da es in der Dusche keine Tür gab, weil diese entfernt wurde. Somit konnte man leider nicht richtig duschen ohne Wasser nach außen zu spritzen. Als wir es beim Empfang bescheid gegeben hatten, gab es leider nur ein „wussten wir gar nicht“ und lieber ans klingelnde Telefon gehen und den Gast stehen lassen. Wer soll es dann wissen wenn nicht das Hotel, leider somit weit entfernt von 5-Sterne Service. Eine kleine Entschuldigung hatten wir erwartet, und das man sich dem Problem annimmt. Finde ich wirklich Schade, dass man so viel Geld und dann ein Zimmer bekommt, welches nicht dem Standard entspricht und eigentlich nicht auf dem gewollten Niveau ist um an Gäste vergeben zu werden. Zum Glück haben wir nur einen Tag hier verbracht und vorher in einem richtigen 5-Sterne Hotel die Woche verbracht. Ich kann hier wirklich nur overall 3/5 Sterne geben.

우선, 나는 많은 것이 아닌 3 개의 작은 점만으로 부정적인 점을 얻을 것입니다. 1은 욕실 .... 매우 작았습니다. 우리는 샤워를하고 샤워를 할 때 화장실에 들어갈 때 문을 닫을 수있었습니다. 2번째로 TV는 계속 방송국을 잃어가고 있기 때문에 우리는 TV를 볼 수 없었습니다. 마지막으로 ”화장 테이블”은 거울이 너무 높아서 2 개의 베개에 앉아 자신을 볼 수있었습니다 (그리고 나는 짧은 사람이 아닙니다!). 그러나 나머지 ....... 거대한 침대는 우리에게 최고의 수면을주었습니다. 넓은 방이었습니다. 우리가 바다 전망을 가지고 있지 않았기 때문에 매우 조용했습니다. 아침 식사는 거의 옆집에있는 호텔에 있었고 신선한 과일에서 튀긴 계란 ...... 신선한 빵집 품목에 이르기까지 매우 고급스러운 아침 식사를했습니다. 카운터 뒤에있는 소녀는 Constina가 매우 도움이되었다고 생각합니다. 우리가 떠나는 날이 매우 일찍 있었기 때문에 그녀는 심지어 우리를 아침 식사 가방으로 만들었습니다. 결국, 그것은 매우 즐거운 경험이었습니다.

I booked to Elia in Chania and I called the day before to ask for a shuttle from the airport to the hotel (the hotel offered this service). I asked for the driver to have a POS so I pay with a credit card. A driver came at the airport, he was nice but did not have POS because nobody from the hotel informed him about it. Thus, I had to walk with him around the city to a taxi place where his partner had the POS to pay. At the hotel and during my check in I was informed that my breakfast will not be served at my hotel but in another hotel 300 meters away. I complained because this was not written in the description of the room/hotel. Then, I had to walk with my suitcase to the hotel I booked (the check in was at the hotel where breakfast was served). When I arrived I found out that there is no elevator and I had to carry my luggage upstairs which was not possible because I broke my hand a few months ago (see pictures). I called the reception of the hotel and they told me that they do not offer groom service. I went to the room and left the suitcase downstairs. I informed the reception that either they should arrange so the suitcase is carried to my room or offer me a free cancellation. Moreover the room had a bad smell...I do not know if it is humidity or the smell from the bathroom... I also asked for a room change afterwards. The manager refused through the receptionist to offer me a free cancellation or change me room. The only thing the reception did was to send a person to carry my suitcase to my room. Terrible experience, I do not recommend this hotel chain to anyone. The management is UNPROFESSIONAL and offer NO CUSTOMER SERVICE! Of course I informed ********** immediately and they were trying to find the manager but he was hiding!

I was very pleased with my stay here for 6 nights. I arrived late at night so the hotel reception was a little tricky to find, and I was nervous since all the shops were closed and the streets were kind of empty but actually the neighborhood is entirely safe and right in the middle of all the action. I loved having everything right at my doorstep - restaurants, shopping, the old town center. The room was clean and actually much larger than I expected. Good wifi, powerful air conditioner, comfortable bed. Overall I had a great stay and highly recommend for anyone watching their budget but wanting to be in the heart of everything.

We arrived at the hotel before our check in time due to an early morning flight from Cyprus. The staff were very accommodating and allowed us to leave our luggage behind reception until the room was available. We were given 2 free drinks vouchers to use at the bar while we waited for our room. When entering our fifth floor sea view room (505) we were amazed and delighted at the modern luxurious standard consisting of a large double bed, wardrobe with a safe, dressing table 2 comfortable armchairs, a coffee table, hairdryer and clothes steamer. Separate toilet cubicle and a very large rain water shower with all the accessories you would need during your stay which included bathrobes, slippers, shampoo etc. and weight scales which we didn't use 😁 On the work top was a coffee maker machine with pods, kettle and complimentary water, wine and soft drinks in the fridge Also on the table was a tablet with which you could view the restaurant menu and spa menu and lots of information for your convenience. The sea view from the large glass fronted balcony was absolutely stunning and breathtaking and we could see almost to the harbour. Breakfast was included in our booking and was excellent with plenty of variety from cold platters, cereals, pancakes to English style hot breakfast. Our only issue was the plates for hot food were not warmed resulting in luke warm food. We did take this up with the hotel and received an email the next day to thank us for bringing it to their attention. We enjoyed a dinner at the hotel one night which was reasonably priced and of good quality. The hotel location was a 3 minute walk to the sea front with a further 15 minute walk to the harbour and shops and restaurants. Overall this hotel was very worthy of their 4 star rating and we will be back.