Pullman Changshu Leeman

過年在常熟鉑爾曼住了一晚，價格比起其他幾個新建的五星級酒店還是便宜點，漲的不多。酒店人手不足，行政酒廊沒開，行政禮遇裏的下午茶和晚餐都改到了一樓的全日餐廳。 餐食：自助晚餐菜品算是挺多的（每人還給了份三文魚），就是大多菜都太鹹了。早飯和下午茶中規中矩。 設施：酒店畢竟快十年了，裝潢偏老，健身房裡的橢圓機，跑步機有的都不太好了，一樓餐廳的空調聲音也挺吵的。第二天颳大風，房門漏風，呼呼嘯叫聲音挺響的。 停車的時候忘記關窗了，最後感謝下酒店師傅看到並打電話給我們。

房間的裝修還是很不錯的，酒店及周邊的環境也很不錯，周邊吃飯的地方也多，總體來説性價比很高下次有機會還會繼續入住！

酒店很不錯，非常推薦。唯一不開心的是，2月3日離店，2月5日晚致電酒店尋找圍巾，雖然答覆找到了，也寄回給我了，但事隔兩天，客房服務部退房清理房間時沒有發現嗎？發現了為什麼不主動聯繫我呢？個人覺得客房服務部的流程有待改進。

挺好的 感謝marry女士的前台接待，房間整體乾淨

Very good service, tasty food, comfortable bed. At first I booked for 2 nights then had to add 1 more night cause was feeling like home😊

Nice comfortable room, conveniently located if you have a business there, great view, friendly staff

Once entering the Hotel the Greeting was excellent from the hotel team. At reception the ladies and gentlemen made us feel totally welcome and were very courteous. Checking in was very efficient and it only took a few minutes to complete the whole process. In the evening we decide to go to the hotel bar to play pool and relax ourselves before the marathon, we were guided to the hotel bar directly by hotel staff that again was extremely polite and helpful, entering the bar the bar tender took our order within a few minutes. again was very polite. The room on the executive floor was to a medium size and very clean. Note: Executive Lounge was not available due to maintenance, this was not an issue and look forward to using the Executive Lounge again. Note: Television could do with updating but would not be a concern for us to stop at the hotel again just a slight comment. Also milk was brought to our room without be asked again showing clearly customer care. Breakfast was presented well and also some variety, restaurant staff were also very helpful. Checkout was also efficient. In a few words Excellent Hospitality from the entire Team, will be coming back and also would have no hesitation in recommending the Hotel to my colleagues and friends.

really good hotel, located in nice area and very close to the industrial zone CEDZ

On top of a the clean, large and amenable rooms. The breakfast buffet was the best I’ve had in China. The service and staff attentiveness were top notch from start to finish. Changshu Pullman is my first choice anytime I’m in the area.