Grand Sunset - Chail

Awesome stay and reception person is very good person's best service if your want good vibes it's 100% recommended hotel awesome view 🪟 we only stay for one night because of shortage of time but whenever we come there next time we also stay there.. i am also recommend this hotel to my all friends.. thanks team 🙏👌👍

very comfortable stay , home like food , prompt service , big conference hall for dj night , scenic views from windows & balconies, ethereal seeing clouds below & mountain peaks , the fattest & highest covered with snow

I booked hotel on 23 June 2023 through makemytrip & there was no indication of rain and soon after landslides happened near to Shimla Solan and other areas in HP due to monsoon arriving early. Driving in hills during monsoon is dangerous so I call & requested Hotel to cancel my booking and refund my amount & when talked to owner today Harish Khurana who is seems very unkind and simple said no refund. Even I tried to explain that its too risky to drive on hills in monsoon as IMD said for next 3 to 4 days heavy rain in Himachal Pradesh but he ignored my request. Avoid this hotel and better. All m y emails, request for refund from makemytrip were not replied by hotel. This hotel doesn't care about their guest, understand guest problems and more towards getting money. They should know our basic ethics ‘Atithi Devo Bhava’

Food is pathetic and we gave feedback then some person at night came and created heated argument that why we said food was pathetic at reception. It seems they are from kitchen. One person name sudhir was about to attack on my husband. We had to leave that hotel. This is to inform to owner that ehat is going on. Cant you take negative feedback?

I really liked the big rooms n great valley view from the room. Staff was friendly and made us comfortable. Food taste is homely and easy on stomach and chef can adjust as per your taste, he do except modifications to the dish.

I recently visited this hotel. Pricing of the rooms is too high. Food and hospitality is good as Food tastes like home made food. View from full view room is also good. Overall it's 3-3.5 star hotel.

We visited this property on 21st April 2023 on a triple sharing basis. The room is clean and neatly done. Food quality is good as well as the service. Naresh was very prompt at service. Wish them all the best. Overall nice experience.

Excellent ambience and hospitality. Very neat and clean and welcoming lobby. The entire hotel had a very homely environment and the personnel ensured that you are comfortable. The food was freshly made and served hot— it reminded of your mother’s cooking.

The location is very nice, a quiet place with beautiful view of the mountains. The rooms are v good sized and clean. The staff is very humble and courteous . Tasty food , not oily or spicy. Overall a very good place