세르반테스 홀리데이 홈(Cervantes Holiday Homes)

Simple and clean. Was hard to find a number to call to check in but once found very straightforward.

Such a beautiful cosy place. Lovely artwork and decor. Homely architecture. Clean. Great price for three bedrooms. The kids were thrilled to have their own room each! Wish we could have stayed longer.

Left three times phone messages over two days but no replies at all. Not sure what the noise is from 3:00 am til 8:00 am each morning some motor or pump maybe.

Very spacious and clean rooms. Was disappointed only tea bags available, no coffee or creamer in room.

I always try to give a balanced review with a mixture of positives and negatives but it is very difficult to do so for this property. From a positive side, it is a fair size and close to the Pinnacles NP. That is pretty much where it ends. Negatives: - Cockroach infestation - I went to lay down on the bed and 3 coachroaches came out to play. We must have counted 10+ different bugs (some photos attached). - Airconditioning - the unit was stuck on 25 degrees and won't go any lower. - Poor communication with owner - we were unsure how to access the property so had to call the owner and be given directions etc over the phone. I called again to complain about the bugs and aircon and see if there was anything that could be done (e.g. fix aircon, switch property etc). I was told they had the receipts to show the property had been fumigated this week and that the bugs must be dead ones. I was also told I had not left the aircon on long enough to cool. Both of which were false, the bugs were live and the property was roasting despite the aircon running for hours. Never ever again.

The unit was nice but for a 3 day stay there was only a half and a full roll of toilet paper. Not enough dishwashing liquid for the stay and no extra garbage bags supplied. There was no wifi which would of been good for the price you pay per night. No ceiling fan in room only aircon in the lounge room and a ceiling fan. Overall probably we wouldn't stay again

Nice property very clean close to shops restaurant and bp

It was very nice place to my family. and the staff was so kind. thank you.

Good for an overnight stay. Close to the Tavern for food and drinks. Owner was very friendly when communicating with us.