더 펜 스타터 컨퍼런스 센터 호텔(The Penn Stater Hotel and Conference Center)

Stayed here numerous times. Has easy access to campus and town. Comfortable and staff is friendly.

Other than the fact everyone checks in at the same time, it was well suited for a visit to Happy Valley

Loved to stay there for many years but short - slow staffed last few stats at front desk and restaurant. Very short staff in pub- for multiple visits this year. A shame to be there and not have the feeling we have had before.

Convenient to airport for a very early morning flight. We appreciated the big fire in lobby. If we had more time, we'd have sat linger.

The hotel needs updating but is clean and staff are great. It is a bonus to have a restaurant and bar on site. We had a mix up on our room and the manager was very apologetic and compensated us for the issue. I was impressed with the customer service standard.

I did pre check online but was still asked for my credit card information upon arrival. I had to tell the young lady checking me in that I had already provided this. We were giving a room with two double beds instead of a king size room. When I asked why this was, I was told the king size rooms were out of order, whatever that’s supposed to mean. I was not told this until we had actually gone into our room and seen two double beds instead of a king size bed. When I asked if I could have a room with two queen size beds I was told they were already booked. The tub had some type of nonslip barrier peeling off of the bottom. We tried to charge our bar bill to our room and we were told that that was impossible because there was a new system in place that wasn’t working. This was also true in the restaurant. I have stay at this hotel, many times, and was always very pleased with the service and the facilities but not this time. The hotel itself was clean and the restaurant and Bar staff couldn’t have been nicer. We have had Roy as a bartender before staying there and he’s a great guy. The waitresses in the restaurant were exceptional too. The front desk staff when we checked in was lacking. One young lady was even playing on her cell phone on the side over by a computer.

The room was very spacious and our king bed was very comfortable. We were greeted by someone as soon as we walked in the door. I was able to check in prior to our arrival so all I needed to do was pick up my room key when I got there. We ate at the Legends Bar on site since the weather was damp and cold. The food was very good and our waitress was excellent. We had a party of 12 and she didn’t miss a thing.

Property is older and will soon be rennovated but is in pretty nice condition considering its age. I would stay here again. I hope the price does not increase a lot post rennovation.

This trip was part of moving in for the second semester. My daughter loves staying at the Penn Stater!