그랜드 머큐어 자카르타 케마요란(Grand Mercure Jakarta Kemayoran)

Good location and facilities, also come with good breakfast, with choices of western and local tastes, free upgrade to a suit.

Very very bad experience…horrible service from front desk…slow response… Room cleanliness still ok

服務一般，多要一瓶水5美元。床鋪衞生味道都不好👎

kamar bersih, lumayan luas, view jalanan jakarta yg pagi tidak macet

Had a horrible stay at the hotel. The toilet seat spoil upon check in. Waited in the room for 20mins+ air con still not cold. Requested for room change have to wait till next day. Asked for room key card as was locked outside the room, waited for 30mins and no one came. Until I saw a room attendant and asked for help to enter my room. Most importantly, during my 4 night stay, they took 3 separate deposit from my credit card on 3 separate days. And now after my checkout date, 2 of the deposit is now showing deduction from my bank. Despite me paid for the room charge before arrival, my credit card has been charged with another 4night room charge. Email them since last week, still no reply. Tried calling the hotel, they told me cannot understand English and ask me write email in Indonesian...

酒店衹有一個餐廳僅限早餐，一個酒吧（可以提供午餐、晚餐）周圍沒有商場、超市，不方便。