Stayed here from 2nd may 2024 to 13th. Hotel is clean and well kept, there’s a few things that didn’t live up to expectations, 1st thing was the food, pretty much the same food in the main restaurant every night other than 1 night, the food isn’t that nice, I lived off salad and mash, The pool food was ok outside where they serve chicken nuggets burgers and pizza. But again average not overly tasty. À la cart restaurant don’t even bother booking the food was horrendous and pretty much the same rubbish u get at dinner. 2, entertainment was poor! They had the children’s disco on outside every night with the same repetitive music and dancing, nothing new to entertain the kids my child got bored with that after the second night. No entertainment for adults at all apart from bingo again boring! And the prizes won are a massage, which iv been told the hotel don’t like giving away free massages apparently the lady in the spa was extremely rude to guests who had free massages. She even went as far to make a guest wash off her own facial mask and gave a terrible service. 3, the drinks, standard cheap beer u could drink it all day and not feel a thing so very low percentage, and the cocktails made by the hotel staff are awful, not made with real fruit juice it’s all made with that syrup juice instead, if u want cocktails that are decent there’s a real fruit cocktail bar by the pool and the gentleman that owns it is lovely and his cocktail's are spot on! But at a cost between 6 euro and 8 euro. 4, the cleaners! Please keep all your valuables in safes I met a good few families over there that told me some cheek of a cleaner took cash off their sideboard without permission on many occasions, when the red DO NOT ENTER ROOM, sign was lit! The hotel managers excuse was that all things should be in the safe, not take responsibility that cleaners shouldn’t enter rooms that have the do not enter sign lit anyway! I caught a cleaner sneak into my room the day of my checkout which had all my personal belongings in a bag ready to leave a couple hours later and she did get shouted at by myself because I had my do not enter sign lit for the specific reason that all my belongings were packed in bags ready to check out. The manager then told me he had a word and for me to just leave the issue now. Which again I think is rude! He clearly will not take on constructive criticism about how the hotel is run. The pools are great! The slides are fantastic and fun! I met a good 4 families to mingle with and apart from the negatives I managed to have a pretty good time! Advice about the pool is make sure yourself and any children wear some form of footwear because its extremely slippery when wet, the hotel staff try their best to keep the place mopped dry but it’s a pool it can’t be helped. The staff majority of them very friendly, Fabio and Kiki were fantastic! Would I stay again…. Unfortunately not. If the hotel food and drinks improved and the entertainme
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