홀리데이 인 익스프레스 & 스위트 오스틴 노스웨스트 - 레이크라인, IHG 호텔(Holiday Inn Express & Suites Austin NW - Lakeline)

Clean, well maintained property with attentive staff. I utilized the business center and the fitness room during my stay and both were clean and well equipped. Property has two restaurants adjacent to it's parking lot, with a gas station and convenience store across the street. There is a shopping mall across the highway. The hot breakfast buffet was great, along with the free parking on site. I will stay at this property again.

The staff was wonderful, knowledgeable, and kind. The hotel is in a great location, and in a decent part of the city. The breakfast was tasty, but limited after 8 AM due to short staffing for cooks, so definitely go early if you want all thats offered for breakfast. I got my security deposit back 5 days after we left for future reference, which I believe it says 3-5 days so that's okay. Overall I'm glad I stayed here.

Brennen was very nice. I was traveling with my bike and he was kind enough to let us check in early since there was a room available so I had a place to store my bike safely. The staff there very nice all around and the room was well decorated and very clean and lots of space Definitely will stay there again!

Quiet location, easy check in, seemed clean and well kept. Small issues included ice machine on 2nd floor removed, hot tub dirty and not working, and a/c was not working in lobby area. Our room itself was good other than pillows seemed less comfortable than previous stays at IHG properties. Overall a pretty good value on a place that offered what we needed.

Friendly people that work there. The spa was nasty and there was dirty and wet towels left around the pool area. You walked in the front desk at felt like the ac was not working. I felt sorry for the people that work in the front because all they had was a fan to keep them cool.

Good employee. Friendly. AC was cooling good but made noise like an industrial machine. Could not sleep all night. Needs immediate attention.

Our check-in was very easy and the gentleman at the front desk was very accommodating when we asked to be able to switch rooms to the upper floor. The hotel staff we encountered during our brief stay we’re all very friendly and efficient.

Friendly, helpful staff, would stay here again clean rooms, good FREE breakfast.

When we first walked into our room, a roach ran across the floor. We found a dead one inside of the refrigerator. My children were nervous the rest of the trip.