더블트리 바이 힐튼 볼티모어 - BWI 에어포트(DoubleTree by Hilton Hotel Baltimore - BWI Airport)

Near to airport and is convenient. Suitable for people who take early flight. Price is reasonable. Equipped with washing machine and dryer.

They did such a amazing job keeping my room clean and when I chevked in it was amazing too

就在BWI機場附近，有接機的班車，出來就在固定的地方稍等一會兒就帶了，還是比較方便的。酒店環境設施也都可以的

希爾頓品質可靠，這些天一直住希爾頓。有曲奇免費的，關鍵是住宿很便宜

酒店裝修有些年代，設施不算新，但保養不錯，總體還算不錯

Great shuttle service to and from the airport, very handy! Front desk staff was friendly and helpful and the warm cookies were delicious! Our room was clean and quiet and we had great service at the restaurant.

Bad customer service and customer satisfaction. Housekeeping banged on my door at 7:45 am and again at 8:10 am. Both times waking me up. Front desk didn’t care one bit.

The room we had instantly smelt like mildew upon entering. We were supposed to have a king bed and were told they did not have any even though it was booked as a king bed (no biggie). After trying to figure out how to turn the heat on we realized it was Broken. An engineer was sent up (who was very nice) and offered us another room in tower B.. at this point we were already situated for bed and didn’t want to move everything across the building at midnight. Overall, I was surprised by this doubletree as I’ve stayed at many.

stayed in the B tower. The heating unit sounded like a train. At 9 pm I called the front desk and told them about it. They said they would send engineering up to take a look. At 3 AM I was awoken to the sound of a freight train, went to the front desk the next day and reported it again. While I was at the front desk, another guest was complaining about his tub being backed up and another guest was complaining about their air-conditioning unit leaking and the carpet being all wet. My tub also was backed up. The response to everything was I’ll let engineering know. Truly disappoin**ent by the conditions of his double tree. The breakfast they offered for $18 does not begin to compare to the free breakfast offered at Holiday Inn Express.