These rooms (not suites) are in an excellent location. 10/10 In the old building, they are all ( I think there are 6 or 7 rooms total) on the 3rd floor and luckily enough there is a private elevator especially made for the rooms. Breakfast is served in the room and they explain that it is ”Italian breakfast” meaning that it consists of one tea or coffee and one croissant or a local sweet. Served in a very small tray with no extra plates or napkins quite difficult to enjoy. The rooms are as pictured in the photos on the hotel's site. Perfect mattresses, and excellent Wi-Fi. They have given great importance to design (of which they seem to be very proud of..) which is nice but according to my personal experience has quite a few ”mistakes” which make one's stay a bit not so perfect..For example (in my room) on one side of the bed there was a big gap which was quite likely to fall in, especially at night. Also, the lighting was not enough.. Some rooms have no view at all, luckily I chose one with a view which of course was more expensive. !! The worst part is the entrance of the building which is simply ...awful and dirty . It is a sort of internal small yard as most of the old buildings in the historic center have, but this one was one of the worst. Garbage was all around and even the entrance to the private lift was in total decay. As a result, I do not find a good value-for-money relationship. P.S When I booked the room they gave me a non-refundable price which I accepted and paid since it was just a week before my arrival. 2 or 3 days later there was an explosion at the Etna volcano and the news was all around the media in my country so I thought I could postpone my trip for a couple of days. So I called them and asked, if I could change the dates to just a few days later always according to THEIR availability. They simply refused telling me that it was NOT refundable. I explained that I was NOT asking for a refund but a change of dates always according to the dates that suited THEM. But they did absolutely NOTHING not even trying to be polite. Of course not wanting to lose my money I went, but I found that not only unprofessional but also rude.!!
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