모레스코

They refused to check-in us the accommodation after 11 pm, even though the stay was paid for. The arrival of our plane was at 23:15, there was no helpfulness or agreement on the part of the accommodation. The information that the reception is only until 5 pm they sent us from the accommodation one day before arrival (yes, somewhere hidden in the conditions, I read it later), so we wanted to cancel it in time, but the hotel refused to cancel or shorten the reservation by one night. € 686 was paid for 3 nights and the conditions are that if you do not board the first day, they take it as a no-show and cancel the entire stay. The hotel wrote that if we do not arrive by 11 pm, we do not have to go the next day. Reluctant, thieving behavior, they left our € 686 for nothing, never again. When I complained to ***********, the owner of the accommodation later wrote to me that I was a bad person and I was producing evil ... I do not recommend !!!!!!!

Giovanni made our stay in Catania so much more pleasant, he is such a nice host and very helpful if you have any kind of questions, don't hesitate to ask him. The Moresco hotel is so charming, spacious, clean and well located, a few steps away from the center. Highly recommanded!

Buonasera, ho scritto una recensione il giorno 09/09 sul TripAdvisor. È stata pubblicata insieme le foto che ho fatto in albergo( il tappetino sporco rotto, colazione scadente e le formiche)non so per quale motivo è stata cancellata. Tutto ciò,il proprietario Giovanni dopo letto la recensione, ha preso impegno di mandarmi un massaggio vocale sul mio numero privato è che controllo la privacy.dicendo sono una bugiarda e non capisco sono i mobili antiquariati e che sono abituata con i mobili di Ikea ecc… volevo chiedere questo signore di avere più umiltà e onestà di accedere anche le critiche dai clienti? Invece di fare lo stalker?