로우스 벤타나 캐니언 리조트(Loews Ventana Canyon Resort)

After checking in and leaving my card info for those “incidentals “ which was only 200 the waited till the day I was checking out to charge my card also they charged me the same amount as my stay took an extra 112 from me understanding it’s just a hold but super inconvenient plus they took more out than what they were supposed to .

Beautiful property. We came when it was too cold, but the pool area looks very nice. Great options for restaurants.

Room was average. Not very clean. Found item in room from a previous guest. Location was beautiful with access to great hiking. Lacked amenities - wanted late night food and nothing was available. Front desk ultimately gave us a nutrabar.

I was extremely disappointed with the dining and restaurant options. The only places to eat were two restaurants. One was fine dining where one should expect astronomical prices and reservations, the others place to eat was a combo bar/food area that only had 4 entrees and very limited selection. The resort is now specializing in conferences and corporate meetings. We traveled to restaurants in the city for most of our stay.

Secluded setting against the beautiful mountain. City / valley views nice at night, although I thought we paid for a mountain view room and will specifically request that next visit. Grounds are terrific with a paved 10 min walk up to a beautiful waterfall.

Helpful friendly service. We were given a wheelchair with no questions asked and were able to use it for our entire time there. Bravo!

The views were absolutely beautiful. Parking was a bit of a mess towards the end of our stay but in order to create more parking you would encroach more on the land so I understand you cannot have both.

I really enjoyed my stay. It’s in a quiet, picturesque location right next to excellent hiking trails. The grounds are beautiful & the service was excellent. My only complaint is that you can hear a lot of noise from adjacent rooms. The rooms don’t seem to be well insulated for noise. It wasn’t much of an issue though because my neighbors were quiet most of the time.

A large hotel in a great location but rather basic. A good value for $. Staff were great. Restaurant was NOT. Cobwebs in the room corners. Biggest issue. They use either a carpet cleaner or air freshener perfume that smells awful and was very irritating to the lungs. Was able to keep door open on balcony to help air out the room or would not be ae to stay!