캐슬타운 매덕스 메모리얼 앤드 포일 브라인 근처 호텔

I'd say overall a good hotel. Placed perfectly on the promenade for an early morning walk. Reception is clean and modern and the lounge area a great place to relax. The food, both Breakfast and evening meal were top class. Great, attentive service to boot. The room itself was decent. Two slightly negative observations. Throughout my 2 days there was a damp, musty smell emanating from the bathroom. Windows open during the day dealt with it. On the second day at 5.45 am there was an almighty bang and loud rattling banging which sounded like a boiler or pipes. I was at the back of the hotel which is also a little noisy. I will be back in September and will stay again however I will ask for a front facing room.

위치는 좋지만 직원은 접근하기 어렵습니다. 히터가 잘 작동하지 않습니다

일반적으로 에어컨이 너무 뜨겁지 않고 근처에 먹을 것이 없으며 교통이 편리하지 않습니다. 다른 곳에서는 비용 효율적이지는 않지만 섬은이 가격으로 받아 들여야합니다.

Booked 8 days stay in Douglas IOM at HQ Bar & Restaurant in one of their flat/homes ?? I instructed them I would have 2 senior gentlemen and was looking for easy access, a family room was offered sleeping 6 (so I thought), turned out it would only sleep 5 at a push, 1 king size bed, 2 single and sofa bed. But this had no bearing as we were 3. In booking the accommodation directly with HQ Bar I thought this would be on their premises, not so as mentioned before, a family room offered in a converted house. When we arrived we were told to head down a steep incline to our destination flat/room/ hotel?? On entry through a dodgy front door (which became an issue throughout our stay) then on through a corridor into our room, it be came clear how cold the room was when we entered. 1. No heating in spite of the radiator’s thermostat set at 5, towel radiator not on, was told due to the hot weather they had. 2. No fridge, again told hotel “does not” provide fridge. 3. No Bath mat was told would get one. Point 1. Having mentioned I had seniors radiators SHOULD BE ON especially the towel rail, no one wants damp hand or bath towels not to mention guests catching a cold. This was meant to be a family room catering for families, lack of the basic. Point 2. Having mentioned no fridge surely being a “family room” there would / should have been one especially if there were babies / children ie milk, etc, I’m my case it would be used to keep my insulin in. Point 3. No bath mat essential when having a seniors around was told it be will looked into. All three points made clear to the owners. After my issue were raised on more than one occasion things happened. Heating was turned on, towel rail not working the fix it man turned up and heat in towel rail restored. A fridge suddenly appeared which was a borrowed one which lasted 3 days and broke down, a new replacement arrived 2 days later a day before we were to depart. During the times there was no fridge available my insulin was stored on H&Q premises either in the fridge behind the bar or in the fridge in the kitchen, but a few of the staff didn’t know where when I came to retrieve my medication. The bath mat I found stuck behind the towel rail had seen better days and was filthy but we had to use it for safety reasons. House keeping was a quick replacement of towels and beds made up. The toilet was in desperate need of some bleach or something in fact the all of the bathroom needed a daily cleaning and at a stretch a vacuum around. There is so much more I go could on about especially the breakfast on offer but! This establishment has a 4 star rating but we were very very disappointed throughout our it would have been batter given a 1 star rating.

I stayed in a ‘Sea View Double Room’ which I paid a little more for but definitely worth it for the views of Douglas Promenade. I also got a balcony too which was an added bonus. The room itself was a little tired and dated, still looks like the former Hilton Hotel that it used to be back in 2010. Still felt modern and stylish as well though. The corridors were very dated looking though, very green and dull looking. Breakfast was good and like the rooms the restaurant offers great sea views. The only thing I didn’t like was the leisure centre, I forgot to take a towel down with me and when I asked at the desk for one they wanted a £2 deposit for one basically incase I stole it. I didn’t have any cash on me unfortunately so then the lady said I could leave my phone, watch or driving license with them instead which I felt was a bit much for a towel especially in a 4 star hotel. Apart from this it was a pleasant relaxing stay