This hotel is exceptional, the staff at all levels are emphatic, professional etc, nothing was too much trouble, they went out of their way to provide us with toiletries, tooth brushes etc when our suitcase failed to arrive in Guernsey, they made several phone calls on our behalf during our stay at no cost to ourselves, they provided tourist information, bus timetable tables etc, the quality of ourbedroom and its facilities were excellent and the ambience of the surrounding grounds added to our overall experience, the food in the restaurant at breakfast was superb and thier evening meals were excellent value for money and sublime. One tip we booked through a travel company which was considerably more expensive than booking directly with the hotel, we won't make that mistake again. We definitely be returning.
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