호텔 평점의 신뢰성을 보장하기 위해 단순히 평점의 평균값을 계산하는 게 아니라, 리뷰의 신뢰도와 투숙객의 숙박 날짜를 고려하여 과학적인 계산 방식을 통해 최종 평점을 산출합니다.
실제 투숙객 이용후기
위치7.9
시설8.1
서비스8.1
청결도8.1
결과 내 검색:
정렬 기준:
모든 리뷰(92)
높은 평점 리뷰(18)
사진/동영상 리뷰(1)
감동 서비스(6)
깨끗함(4)
추천하는 숙소(4)
평점 낮은 리뷰(2)
Cheryl _
디럭스 룸
투숙일: 2024년 1월
커플
리뷰 5개
8.0/10
아주 좋음
작성일: 2024년 3월 7일
Very convenient location.. Comfortable beds and clean rooms..
번역
숙소 답변: Dear M. Cheryl,Thank you very much for your kind feedback.We are delighted to hear that you found all the aspects of your stay to be excellent, from our facilities to the comfort, staff and cleanliness. It's also wonderful to know that our strategic location in the heart of Casablanca added value to your visit, allowing you to enjoy the vibrant city life and nearby attractions with ease.We look forward to welcoming you back for another successful experience.Warm Regards
Hotel bem localizado. Apenas utilizamos para overnight stay de um connection flight com a RAM. O staff foi bem atencioso na nossa chegada
.O quarto é ótimo. TV grande e com boa relação de canais. Voltarei a ficar com certeza.
번역
숙소 답변: Caro Tiago Fernando,obrigado pelo seu simpático comentário.É gratificante saber que sua estadia no Barceló Casablanca foi tão agradável.Nossa equipe se orgulha em proporcionar um atendimento excepcional, e ficamos muito satisfeitos em saber que nossos colaboradores o receberam com toda a atenção merecida. As acomodações foram cuidadosamente planejadas para oferecer o máximo conforto, incluindo um sistema de entretenimento premium para tornar sua estadia ainda mais prazerosa. A localização privilegiada do nosso estabelecimento é realmente um diferencial para nossos hóspedes em conexão.Esperamos revê-lo brevemente. Melhores cumprimentos,Hotel Management
Elise
디럭스 룸
투숙일: 2025년 1월
가족 단위
리뷰 2개
8.5/10
아주 좋음
작성일: 2025년 4월 24일
Le personnel marocain est vraiment tjrs adorable et aux petits soins. Ils aiment bcp les enfants. L'accueil et le petit déjeuner incroyables.
En ce qui concerne la chambre elle est spacieuse mais reste simple et classique.
번역
숙소 답변: Chère Mme Elise,Nous vous remercions chaleureusement d'avoir pris le temps de partager vos impressions suite à votre récent séjour au Barceló Casablanca.Nous sommes ravis que votre expérience au Barceló Casablanca ait été agréable. C’est un véritable plaisir de savoir que vous avez apprécié la bienveillance de notre personnel, notre accueil chaleureux ainsi que la qualité de notre petit-déjeuner. Nous sommes également heureux que l'espace de nos chambres ait contribué à votre confort.Au Barceló Casablanca, nous nous engageons à offrir une expérience mémorable, alliant modernité et touches de la tradition marocaine, dans un cadre idéal pour les familles, les voyageurs d'affaires, ainsi que pour les escapades romantiques.Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt pour une nouvelle expérience parmi nous.CordialementHotel Management
리뷰어
디럭스 룸
투숙일: 2025년 4월
커플
리뷰 2개
10/10
강력 추천
작성일: 2025년 5월 6일
المكان نظيف والاستقبال جميل واشكر الاخ عباس على حسن الاستقبال وشكرا
번역
숙소 답변: زائرنا العزيز:يسعدنا أن تكون قد استمتعت بنظافة الفندق والخدمات والاستقبال.نحن نعمل بجد لتوفير تجربة رائعة لجميع ضيوفنا ونقدر تقييمك الإيجابي لجهودنا.مع خالص التحية والتقدير وتمنياتنا بتكرار تشريفنا بزيارتكم في أقرب فرصة.Hotel Management
숙소 답변: شكرًا جزيلاً على تقييمكم الرائع وكلماتكم الطيبة. نحن سعداء جداً لأن إقامتكم في فندقنا كانت ممتازة وأنكم استمتعتم بالخدمات والنظافة. نأخذ ملاحظاتكم بعين الاعتبار لتحسين المناطق المحيطة. نتطلع لاستقبالكم مرة أخرى قريبًا ونعدكم بتجربة أفضل دائماً.
숙소 답변: Dear Guest, Thank you for your feedback. We are sorry to learn that your stay was not up to your expectations.We would be grateful if your could provide us with more details to help us improve our quality of serviceWarm Regards
숙소 답변: Thank you for your feedbackWe are glad to hear that you enjoyed our breakfast offerings. Our team strives to provide a variety of delicious options to start your day right. We have taken good note of your comments regarding cleanliness in general and your comment was shared with our Executive Housekeeper for corrective actions.We are, nevertheless, pleased that you found our staff friendly and responsive to your needs.Hope to have the opportunity to welcome back you for another experienceWarm RegardsThe Management