벨레로스 호텔(Hotel Veleros Cartagena)

The hotel was not open for me to check in, and I was charged for the evening nonetheless. Terrible.

The people at the front desk are very rude. My Spanish is not perfect, but I can communicate very well with most all Spanish speakers. The people at the front desk intentionally speak so you cannot understand their Spanish and when you ask them to talk slower, they refuse. One time when I called, they hung up on me. The general manager does speak English, but the people at the front desk will not let people know that they have someone that speaks English. Also, no hot water.

The daytime receptionist is one of the most welcoming receptionists ever! The price for this hotel is very budget friendly. The location is great for restaurants and proximity to the beach. The air-conditioning is wonderful and is maintained at a comfortable temperature day and night. There is a good selection of soft drinks and bottles of water to choose from at the front of the hotel.

it was a nice place

Wouldn’t u be frustrated if u had 3 hotels fk up ur vacation in one trip And this one had no tv ac or electricity

It Was Great . Clean . Close by the beach . Shops and very clean

BEWARE ! I got robbed by the guy in the reception! Once i left at night. The reception guy entered my room and STOLE few things among money ! When i came back i felt few things are missing or next day i ask to watch the cameras ! And saw it all ! Have everything on tape ! Owner gave me some money back not all. Said this guy wont work with them anymore. Went to police too who did absolutely nothing. Name of thieve : gabriel. Real bad and unsafe place. At all costs. DO NOT STAY THERE !!!

Nothing

NOS ROBARON DE ADENTRO DE LA HABITACION !!!!! lo que ya lo vuelve una pesima experiencia . Recien el administrador se presento el ultimo dia media hora antes de irnos, a pesar de que pedimos hablar con el nos dijeron que estaba durmiendo y no lo podian despertar. Ese dia que nos ibamos aparecio e intento manipularnos para que no escribieramos el comentario. Teniamos en una habitacion 200 dls que faltaron de adentro de una mochila . Lo demas.... Buena ubicacion pero habitaciones con olor a humedad, higiene deficiente ( detras de una mesa de luz encontramos hasta un juguete) , el colchon finito... mobiliario antiguo, sin ventanas al exterior lo que no permite ventilacion. Cuenta con heladera que enfria bien, y aire acondicionado. NO TIENE AGUA CALIENTE EN DUCHA. NO LO RECOMIENDO A PESAR DE SER BARATO . la foto es engañosa . Si no pueden pagar algo mejor no dejen cosas de valor en la habitacion .