호텔 샬롯 카르타헤나(Hotel Virrey Cartagena)

Un hotel espectacular en toda la extensión de la palabra. bien ubicado, el mejor desayuno.

The hotel is not that big, but its location is great. Close proximity to the beach, shops, and restaurants.

Very old and not well kept. Staff very nice but all very young (not a single mature person in the business). Very very basic. Plain breakfast, not super clean.

If you want peace and quiet you will not get it here! Horrible experience with noise all day and night. They allowed me to change rooms, but same issue. I checked out early and the man and the front desk promised to speak to ******* for a refund for the 5 days I did not stay there. He lied. ******* tried twice and was rejected for a refund. Do NOT book this hotel!

There is no elevator, but property centrallly located with many food options and souvenir shopping

The hotel did not have wifi The property refused to fix the tv in the room The rooms do NOT look like the photos. I do not recommend this property

Need to use softener for the towels. They are so hard and the smell is no good!!

Excellent location

This was the worst hotel we’ve ever stayed in. The rooms are nothing like the website. They gave my husband and me room with 2 single bed, after we purchased JR suite. Than they moved us in another room with double bed with windows all blackened. The floor was dirty, the shower was full of mold and the bed was like a cardboard. The first night we stayed in the A/C was sooo loud and making horrible noises, that we couldn’t sleep. We left the next morning. The front desk when we checked in were not helpful at all. They even make us sing check in note with everything in the room and told us we will be charged for everything. Plosive you’re money and run away from this place