I’m so sorry to read so many amazing positive reviews but I’m afraid my review is not one of them. I was attending with a party of 20+ for a celebration and from start to finish I’m afraid to say it was all terrible. Upon arrival we were shunted towards the room that had been set aside for the celebration, it was empty and lifeless. Even after asking if there was a bar it was recommended we waited in the room. However, I found the bar and was served drink by staff that made no effort to communicate in a friendly way whatsoever, it could even have been a comment ‘beautiful day today’, despite my own efforts to start conversation there was nothing. When sitting down for the meal we lifted the name cards to move one around so a husband and wife could sit together and we were literally shouted at by a member of staff ‘don’t move the names around’. While I can understand you may a system in place so food gets delivered to the right people, there is a way to speak to customers. The food arrived, course after course and what was served was utterly disappointing for the money it cost which was more than 60euro per person. Some cold chefs’ appetiser for vegetarian, which was tasteless, cold rice with no taste. My starter was ‘waffle’ which was nice but cold, but to be honest I’m not sure if it should have been served hot or cold!! My potato main was then served with . . . . . ‘Potato’s of the day’, so my main was potato with potatoes, no offer of seasonal veg or any other side. Dessert was ‘mascarpone mousse’ but judging by how many people at my table left their dessert they must have felt the same as me. We discussed the dessert at length but reckon the mascarpone had been left out. It was tasteless with something like gelatine running through it, I managed to eat the fruit from it, that was it, the texture of the dessert was horrible. The person beside me had a vegan dessert which was chunks of banana on a plate with some horrible jelly type brown stuff in the middle, we all did have a really good giggle around the table and dared her to eat it, its look so disgusting and so poorly presented. I really wish I had taken pictures of this food as you can’t imagine it really by my description. Unfortunately staff were very unfriendly, they made no effort to communicate or be friendly at all. It looked a bit like it was all run under some strict regime. The a**osphere was cold with no background music. As I was with a party that I hadn’t organised I didn’t feel it was right at the time to complain (I didn’t want to create an ‘a**osphere’ and spoil the celebration). I’m sure the owner will suggest that I should have raised my complaints at the time, but it wasn’t appropriate and quite frankly the food that was being served should have been noticed by the staff and owners as poor. If my experience had been excellent I would also have left a review but unfortunately myself or the friends I was sitting with won’t be revisiting. I had
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