Cardiff North

I just want to say , Jason absolutely made our night. Such a positive, fun energy. Let us play elf on the shelf for as long as we wanted , served the drinks with a smile, honestly couldn’t have asked for a better bar tender. Lovely man , made a lot of peoples night

Bed was simply unacceptable, neither my wife nor I slept. It was not to the usual premier inn standard. Room was very hot, window did not open. I would have asked for a new room, but had a very early hospital appointment for major surgery. I have stayed at hundreds of premier inns both for business and pleasure and this was not an expectable stay.

Second time staying in this hotel, the stay is lovely and the staff too especially Jade who was my server for dinner very helpful and cheerful as well as the food was delicious. The hotel room is quiet nice and modern only thing I would've said about the room to improve would be the size but that's just luck of the draw really.

Loved the hotel and the staff where fantastic. Room was one of the premier plus rooms again excellent . Would have loved to see outside but due to work on the building all windows where covered but overall i would be happy to go back to this hotel evening meal and breakfast good

We have just spent 5 nights staying at this super hotel. We have stayed in a few Premier Inns and this is by far the best. First impression when you arrive is that the building looks bit uninspiring but as the saying goes ‘never judge a book by its cover’. On arrival if by car there is plenty of parking ( if you don’t have a car buses are just short walk away…set fare for return journey) the reception, bar and restaurant are beautifully decorated and very modern. We had a premier plus room on the 4th floor, lovely decor, comfortably spacious and very comfy bed. Even though the hotel is situated alongside the A48 you do not hear it at all. The food is very nice, great choice at breakfast to suit all tastes, cooked or continental and the evening meals are also very nice. The one thing that also makes this hotel so special is the staff, room cleaners, reception/bar staff, chefs and the waiting staff all so very friendly and helpful they are a credit to the hotel.

Was amazing stay , very friendly staff, took good care checking us in and very welcoming. Jason Ash was very helpful to sort our situation and settle. Helped us chek in right rooms and sort out breakfast. Lovely atmosphere with good stay. Went out to bar and just pleasure to stay again.