Hotel le Donjon – Coeur de La Cite Medievale

The hotel and staff are wonderful. The staff was very helpful. The breakfast buffet was a good value in my opinion. The parking for the hotel is simple and easy to get to...just do not follow Google maps to hotel, rely on the information the hotel gives you! I have a specific complaint regarding our room, #28, this room is directly above the restaurant/breakfast room and we were distracted by the late night noise from the service taking place the night before and a bit distressed by the wafting smell of burnt toast in the morning. Also, there are no electrical outlets near the bed on either side, the front desk was able to lend us an extension cord for the devices we needed to use bedside. The view from the room was great and the bed comfortable and room large.

The Hotel was a beautiful, spotless and amazing place in the center of the ancient walled city. It is run by a woman named Madame Anne who is an absolute angel. I had an unpleasant incident arrg

Wonderful location in the middle of the city. Parking is tricky so be sure to call ahead to figure out parking. We ate dinner at the restaurant at the hotel, excellent food and service.

The location of this hotel is perfect. The lobby is lovely; however, the rooms need some renovation, specifically the bathroom. The grout between the shower tiles is stained, giving it an unclean look. The shower door is rusty.

Excellent choice for the centre of the Medieval City. Lots of interesting, quirky features and a delightful courtyard garden out the back. Breakfast a little pricey but plenty of choice.

Breakfast buffet was very good. We were instructed to drive to the hotel’s private parking lot and a porter would transport us to the hotel. When we arrived, no porter in sight so we walked to the hotel with our luggage. Adter Discussing this issue with the hotel, they comped us one days parking. We had a nice stay. Room was small but very comfortable.

Carcassonne is amazing and the Le Donjon is located right in the middle of the walled city. The courtyard area is peaceful and relaxing. Lots of good dining options. We would definitely come back!

The property has a great location. Staff were very friendly and spoke English. Room was very quiet facing the couryard. Bed and linens were very comfortable!