까라과따뚜바 Congregação Cristã do Brasil - Indaiá 근처 호텔

Olha eu não entendi o que o pessoal está reclamando. Estamos aqui agora e não há o que reclamar. Quarto limpo, atendimento ótimo ecafé da manhã com variedades. Chegamos e check in foi imediato. Hotel com camareiras ótimas que limpam muito bem e repõem tudo. Deixam também tudo que você vai precisar na praia a disposição. Passei por vários hotéis que não valem o que foi pago. Esse vale. Além disso ótimos quiosques perto também limpos e com ótimo atendimento. Realmente não há o que reclamar. A internet realmente não é top mas aconselho a pagarem um plano extra de dados e irem curtir o resto. Custo benefício muito bom.

우리는 사랑하고 돌아갑니다.

For the amount of money they charge. the service must be top notch. My family and I felt that they were not a customer-oriented hotel. Small things turned into big headaches. * WIFI did not work on my bedroom when I called the front desk to complain, they told me that I should work from the lobby and that the internet was poor in my room. * We were in Ilhabela for a wedding party and 9AM (on a SUNDAY) on the day after the wedding, we were woken up by the staff for room service. They placed us on the farthest room in the complex in the middle of a construction zone. We were disturbed my the sound of a drill one morning as well due to the construction. * All remote controls did not have batteries. We had to physically go to the lobby and request batteries. Staff had a bowl with a bunch of used batteries and I had to ”fish” for the ”good” batteries. Staff was not friendly. * They pull a scam to charge R$5 reais per 1 beach towel. The hotel should just increase the daily rate by R$5 and make sure that you threat your customer with more than 1 towel per guest per day. We go there to relax and not worry about such ”small” things. We had a boat tour and when we can back, after a all day event, we could not get a fresh towel to enjoy the pool for the rest of the day. Staff was very rude, inflexible, and gave my family a huge headache charging USD $4 for 4 towels. At the end, I fought very hard and fees were voided. For someone on vacation, this is totally not necessary. * Breakfast buffet was nothing much different than an average hotel. Again, for the price, I would expect much more.