Hotel Canasta

This is a great hotel in the heart of Capri but in a nice peaceful area overlooking the sea. Great outdoor area, perfect for sunbathing while the bar serves drinks throughout the day. It is very clean and the staff very friendly and helpful. The owner Pietro is very hands on, keeping an eye on everything to make sure everything is well run. He is also very charming to speak to and made time to always chat to us and make us feel welcome. Thanks for a lovely stay.

Beautiful hotel, great location and lovely staff! Pietro and Roberto are so helpful and accommodating! Capri was second stop of our honeymoon and what a gorgeous stay! Our room is so bright and cool which is lovely to come back on a hot summers day. The hotel also has a great pool, never crowded which is a plus. Great for family and couples. They have restaurant next door, Villa Margherita- lovely place and delicious food and great staff!!! Thank you so much for making our stay so lovely and memorable! We cannot wait to return! Best, Azalea

This was our seventh visit to Canasta. We love the very informal stay. We don’t have a sea view but one of the lemon trees amongst the Poppies. The staff are so lovely headed up by the non stop host Piero who runs the best restaurant, Villa Margherita. The food is sublime. We love this family so much The Reynolds

The hotel itself is a lovely hotel off the main path (but a beautiful walk) just tucked away from the hustle and bustle of capri. My reason for the lower review is while in a good location and lovely grounds we were not treated kindly having stayed in a garden view room. We saw employees treat those who booked suits incredibly different than we were treated (disclaimer: no suites were available at the time we booked though we wanted one, however, chose to book anyway because we liked the location). We were disappointed by our treatment having come from Sorrento and Positano and treated so kindly, on our honeymoon no less. My husband also asked if the hotel offered laundry service and the gentleman replied by saying — no because we were not in a suite and took him to the laundry room to press his own shirt. (Not allowing irons in rooms in italy is more common that you’d think) however, it was just the way this all happened that was very disappointing, even the maid staff was confused by his entering the laundry room.. Would suggest booking a suite if you can to not experience this. Otherwise, we did like our room and the grounds. Likely will not return just based on our experience.

Awful Experience! Rude and Disrespectful Owners making dirty and outrageous comments on guests appearance. I catch him making awful comments more than once on myself and someone else. I speak fluent Italian and I understood everything he said and I could believe what I was hearing… I was embarrassed for him and I had to cancel the other half of my stay. Over the years I stayed in hundreds of hotels regardless of the star rating and never ever witnessed something like that.. unacceptable behavior. The room. Small, outdated furniture, holes on the walls, uncomfortable mattresses, non working televisions, moldy smell’s. The grounds. Small pool, kids running around diving, no drink service, no lifeguard, cracking deck noise, good view, restaurant staff yelling at each other. Breakfast. The pictures are self explanatory 🤮I noticed the staff buying pastries from a bakery across the street.. and for the guests frozen ones, uncooked raw bacon, indescribable scrambled eggs and the cheapest quality cereal you can find. The quality of coffee and espresso is comparable to instant coffee similar to the one you drink onboard of a plane. The Staff. They hate their job with no training towards making you feel welcome. Location. Little distant from the center but I didn’t mind the hike, walking and the stairs. Additional no Gym, no Spa. Guess what? the owner is there for breakfast every morning watching everyone enjoying his unpleasant behavior. Have fun at Canasta!

Beautiful hotel with an amazing restaurant, in a quiet sunny area with fabulous views….. It was our third stay and we can’t wait to return: the staff are polite and attentive, a wonderful breakfast of the highest quality, quiet and impeccably clean rooms We highly recommend