베이몬트 바이 윈덤 스프링필드(Baymont by Wyndham Springfield IL)

I was required to pay an $80 CASH deposit at check in or no room. I was told their ATM was available for cash if needed. They had an inexperienced young woman who needed assistance that was not given. The manager sat on her butt an yelled instructions instead of showing her how to do things. I was afraid to sit on the bathroom stool for fear of it breaking loose and being charged for damage. It also had mold around the base with an object of some kind lying nearby. There was sealant with mold around the water spout. The outside tub wall was so high it needs a warning marker. The heat/air unit had duct tape to hold its housing in place.

Clean and quiet. Was disappointed that the breakfast was not available. Also the pool was shut down

Very friendly the room a little small. The beds were a lil hard. It had friendly staff. It was clean

I Liked Our Room It Was Really Nice. The Pool Or Hot Tub Wasnt Open. I Was Mad About That.Also No Breakfast. That Really Made Me Mad

Upon arriving, they inform us that pool is closed and there will be no breakfast, they asked us to give them $50 cash deposit

Rude service at check in, hvac didn't work was 80 in room all night, door handle to bathroom off so couldn't close door, shower didn't function properly, TV didn't work. Overall a very bad hotel. If I hadn't used rewards and already payed with a no cancellation charge I wouldn't have stayed

The staff were angry and seemed to have an agenda, and it lasted all the way through our three night stay, I would avoid this property at all costs unless you’re in a bind. This property’s reviews were misrepresented online and at their front desk. Excessively disappointed all the way around.

Round toilet seat attached to low level extended length toilet. Clerk was shocked at this. Like sitting on floor. No Kleenex in room. Penny sized bars of soap for shower and sink. Had to let hot water run for extended period of time before it came out of faucet. Ice machine out of service on my floor. No non rolling chair to sit on to remove/ put on shoes. ( important to seniors). TV remote didn’t work. Wires to TV scattered on floor. Bed and pillows just ok. Hard shelled BUG the size of a quarter crawled across wall near ceiling. Only chair in room had rollers and my wife had to hold it steady so I could try to climb on it in order to swat it with a towel (the only thing available). Was not allowed to register before giving an $80 CASH deposit for the night. My credit card was not acceptable for that.

This hotel requested a $80 cash only deposit. Most hotels don't want to deal with cash at all. I found this sketchy. When we got our room, the ceiling was falling down. There was no free breakfast as promised and the pool was also closed. We ended up leaving it was that bad.