만트라 클럽 크록(Mantra Club Croc)

酒店外觀還好，房間內設施比較陳舊

When we arrived we was given a twin room as requested the room seemed spacious but when entering the bathroom the bath was filthy the shower certain was full of mold and there was a really weird smell coming from the drain . When going to turn the aircon on the unit was full of mold that you could smell it . We went and asked reception if we could move rooms with they accommodated and we was moved to a much more modern cleaner room . The pool area is lovely and the staff were really helpful . For the price we paid per night it was great value and a grab into the city was around $9

The room was way outdated, the bed was that hard you may as well had slept on the floor the room was so tiny with the bed and a bunk bed in it. The food was super expensive, looked nice from outside but will definitely not be staying here ever again. Was going to stay another night but they put the price up so ventured onto bowen and found a lovely motel with a bigger room better bedding and the owner of the place went out of his way to help out, I will definitely use this place called Bluewater Harbour Motel. Much cheaper as well.

中規中矩 位置偏

We stayed for 1 night and arrived early evening. Parking was very easy and check in quick (staff were okay however did not impress us with their customer service, or lack thereof). We were directed to the 3rd floor via the lifts which took us so far along a very long corridor before reaching another door into a separate building. Very confusing! After climbing a set of stairs with two heavy suitcases we found our room at the back of the resort. Our room was clean, tidy and sufficiently equipped for an overnight stay. Breakfast was included and we enjoyed a full buffet with a good selection. We didn’t use the pool however it looked clean and tidy.

After booking for 2 nights we asked about an upgrade which they said would be $30 we paid this but then upon check out they said we still owed money for upgrade as it was $30 per night complained that this was not what we were told and just got oh well thats what it is. Feel very misleading staff. Very noisy as well

First room offered smelt vile. As rooms are recently refurbished the staff member said was just a paint smell but it was far worse than that. He did willingly offer another room. Second room smelt much better and just a slight paint smell which was fine. Ordered food and collected. It was awful. The crumbed chicken breast was like cardboard. The side dressing of coleslaw tasted off. If was eating at the restaurant would have returned meal and complained. The quality of the refurb is very poor. Shower door hard to open. A mirror is situated near front door and unless curtain fully pulled people walking past can see the bed in full view. The cupboards are cheap quality. I don’t recommend a stay here.

The location is perfect for someone who loves quiet area, and it’s close to bus station which is easy to get the bus to main street. They are doing the renovation atm that room looks pretty and clean.

The staff were very friendly and helpful….especially Jessika, Sommer and Jude. After a 9 hour train ride it was fabulous to have preordered a pizza ready for pick up. Thanks to Jessika and the fellow working in the bar who kept it hot for us until we arrived. Much appreciated! The room was clean and the bed and pillows were comfy! The hotel entrance, pool area, bar and restaurant are beautiful. The buffet breakfast was delicious! I would recommend this hotel!