만트라 클럽 크록(Mantra Club Croc)

호텔 외관은 좋은데 방에 있는 시설이 노후됨

When we arrived we was given a twin room as requested the room seemed spacious but when entering the bathroom the bath was filthy the shower certain was full of mold and there was a really weird smell coming from the drain . When going to turn the aircon on the unit was full of mold that you could smell it . We went and asked reception if we could move rooms with they accommodated and we was moved to a much more modern cleaner room . The pool area is lovely and the staff were really helpful . For the price we paid per night it was great value and a grab into the city was around $9

The room was way outdated, the bed was that hard you may as well had slept on the floor the room was so tiny with the bed and a bunk bed in it. The food was super expensive, looked nice from outside but will definitely not be staying here ever again. Was going to stay another night but they put the price up so ventured onto bowen and found a lovely motel with a bigger room better bedding and the owner of the place went out of his way to help out, I will definitely use this place called Bluewater Harbour Motel. Much cheaper as well.

中規中矩 位置偏

우리는 1박을 하고 이른 저녁에 도착했습니다. 주차는 매우 쉬웠고 체크인도 빨랐습니다(직원은 괜찮았지만 고객 서비스나 서비스 부족에 깊은 인상을 받지는 못했습니다). 우리는 별도의 건물로 들어가는 또 다른 문에 도달하기 전에 매우 긴 복도를 따라 지금까지 우리를 데려다 준 엘리베이터를 통해 3층으로 안내되었습니다. 매우 혼란스럽습니다! 두 개의 무거운 여행 가방을 들고 계단을 올라간 후 우리는 리조트 뒤쪽에 있는 우리 방을 찾았습니다. 우리 방은 깨끗하고 깔끔했으며 밤새 머물기에 충분했습니다. 아침 식사가 포함되었고 우리는 좋은 선택과 함께 전체 뷔페를 즐겼습니다. 우리는 수영장을 사용하지 않았지만 깨끗하고 깔끔해 보였습니다.

2박을 예약한 후 업그레이드에 대해 물어보니 30달러를 지불했지만 체크아웃 시 1박에 30달러였기 때문에 업그레이드를 위해 돈을 지불해야 한다고 말했습니다. 오 잘 그게 뭐야. 매우 오도하는 직원을 느낍니다. 시끄럽기도 하다.

First room offered smelt vile. As rooms are recently refurbished the staff member said was just a paint smell but it was far worse than that. He did willingly offer another room. Second room smelt much better and just a slight paint smell which was fine. Ordered food and collected. It was awful. The crumbed chicken breast was like cardboard. The side dressing of coleslaw tasted off. If was eating at the restaurant would have returned meal and complained. The quality of the refurb is very poor. Shower door hard to open. A mirror is situated near front door and unless curtain fully pulled people walking past can see the bed in full view. The cupboards are cheap quality. I don’t recommend a stay here.

The location is perfect for someone who loves quiet area, and it’s close to bus station which is easy to get the bus to main street. They are doing the renovation atm that room looks pretty and clean.

The staff were very friendly and helpful….especially Jessika, Sommer and Jude. After a 9 hour train ride it was fabulous to have preordered a pizza ready for pick up. Thanks to Jessika and the fellow working in the bar who kept it hot for us until we arrived. Much appreciated! The room was clean and the bed and pillows were comfy! The hotel entrance, pool area, bar and restaurant are beautiful. The buffet breakfast was delicious! I would recommend this hotel!