평점의 신뢰성 보장을 위해 단순히 평점의 평균을 계산하는 대신 리뷰의 신뢰도와 투숙객의 숙박 날짜를 고려하여 최종 평점을 결정합니다.
실제 투숙객 리뷰
위치4.0
시설4.0
서비스4.0
청결도4.0
검색 조건:
정렬 기준:
모든 리뷰(44)
높은 평점 리뷰(10)
사진/동영상 리뷰(2)
최고의 위치(1)
리뷰어
투숙일: 2022년 11월
커플
리뷰 1개
4.7/5
기대 이상
작성일: 2023년1월3일
Just beautiful and tranquil all round.
Chef was fantastic and made everyone feel welcomed.
Can’t wait to visit again!
번역
Piyush Raichura
투숙일: 2022년 4월
가족
리뷰 6개
4.5/5
훌륭함
작성일: 2022년5월20일
It was very good stay only problem was JIO Network 100% not available rest all convince beach hotels Resturant night life overall super
번역
Arabin
투숙일: 2022년 8월
출장
리뷰 29개
5.0/5
강력 추천
작성일: 2022년9월27일
Good location and seevices!
번역
Bunty Km
투숙일: 2022년 12월
가족
리뷰 14개
4.2/5
아주 좋음
작성일: 2023년2월4일
Great
번역
리뷰어
투숙일: 2024년 1월
커플
리뷰 25개
4.0/5
아주 좋음
작성일: 2024년2월22일
Неплохой отель, в номерах чисто. Основной минус - это невкусные завтраки, выбор большой, но съесть нечего.
번역
Padam_Bhushan_India
투숙일: 2025년 1월
가족
4.0/5
아주 좋음
작성일: 2025년2월25일
Let me begin by highlighting some of the negatives, as this might be useful for future travellers: The ongoing construction work is highly noticeable and is quite an eyesore for anyone on vacation. It also generates a lot of dust. We missed out on the usual welcome amenities (such as a drink, garland, and musicians) that are typically offered to guests, simply because we checked in early. The rooms had been freshly painted, which made them very damp, to the point where the linen had an unpleasant smell. The pool shower was available one day, but by the next, it was broken and out of order. There are no changing rooms or toilets next to the pool. Although this is advertised as a 5-star hotel, it did not offer Earl Grey or Darjeeling tea. The only available options were Assam, English Breakfast, or Green tea. The quality of the coffee was also disappointing and did not meet the standards expected from a hotel of this caliber. Now, for the positive aspects: The staff were extremely polite and helpful. They were happy to offer us an extra hour for both check-in and check-out, as there was availability. When we raised the issue of the dampness in the room, they promptly sent us a dehumidifier. The lobby is stunning and well-decorated, featuring a vintage car and scooter, which adds a nice touch. The quality of the food is good, and the breakfast spread is quite impressive. The rooms are of a decent size and are kept clean. The location is conveniently close to the usual hustle and bustle. There are numerous restaurants and shops within walking distance.
번역
숙소 답변: Dear Mr. Padam, Greetings from La Estoria,Goa – IHCL SeleQtions. It is truly an honor to have had you stay with us, and we deeply value your patronage. I would like to personally thank you for taking the time to provide us with your valuable feedback. Your observations are important to us, and we genuinely appreciate your constructive comments. Please accept my sincere apologies for the inconvenience you experienced during your stay. We take all feedback seriously, and I want to assure you that I am personally looking into the matter to address the concerns you raised. I understand how important it is for our guests to have a seamless and enjoyable experience, and I deeply regret that we did not meet your expectations in this instance. Please rest assured that all necessary corrective actions have already been initiated to ensure that such issues do not occur again in the future. Your feedback is vital in helping us continuously improve and enhance the quality of service we provide. We are always striving to raise the bar in every aspect of our guest experience, and your comments will certainly play an important role in guiding our future efforts. It is our priority to ensure that every guest enjoys a flawless and memorable stay, and your input is crucial in helping us achieve this goal. I sincerely thank you once again for your graciousness and for sharing your thoughts with us. We take your feedback to heart and will continue to work diligently to make La Estoria – IHCL SeleQtions a more successful and exceptional destination for all our valued guests. We look forward to the opportunity to welcome you back in the future. Please do not hesitate to reach out to me personally if there is anything I can assist you with for your next visit. We are committed to making your future stays as enjoyable and seamless as possible. Thank you once again for choosing La Estoria – IHCL SeleQtions. With best regards, Ankur Gairola General Manager La Estoria – IHCL SeleQtions Bamonvaddo, Candolim, Bardez, Goa 403515, India
drss_INDIA
투숙일: 2025년 1월
기타
5.0/5
강력 추천
작성일: 2025년2월19일
Our stay at La Estoria was absolutely amazing! From the warm welcome to the stunning location, everything was perfect . The rooms were spotless and beautifully designed, the food was delicious, and the service was top-notch. The staff went above and beyond to make our stay special. Highly recommend this resort for anyone visiting Candolim Goa
번역
6/8
숙소 답변: Dear Mr. Drss_India, Greetings from La Estoria, Goa– IHCL SeleQtions. We would like to extend our sincere gratitude for taking the time to share your experience with us through your thoughtful review. Your feedback is truly appreciated, as it helps us continuously improve and serve our guests with even greater care and attention. We are absolutely delighted to learn that you had a memorable and enjoyable stay at La Estoria, Goa. It brings us immense joy to know that you were able to experience the warm, personalized service that we strive to offer to each and every guest. At La Estoria, we are committed to providing an atmosphere of genuine care and hospitality, and it’s gratifying to hear that we were able to meet your expectations. Your kind words are truly encouraging, and we are grateful for your recognition of the efforts our team makes to ensure a seamless and memorable experience. We take immense pride in the fact that our service made a positive impact on your stay, and I will be sure to share your feedback with the entire team. Your continued patronage is highly valued, and we eagerly look forward to welcoming you back to La Estoria, Goa – IHCL SeleQtions. It would be our absolute pleasure to assist with any future plans, and we are committed to making your next visit even more special. Thank you once again for choosing La Estoria, Goa– IHCL SeleQtions. We look forward to welcoming you back soon and having the opportunity to provide you with another exceptional experience. With warm regards, Ankur Gairola General Manager La Estoria – IHCL SeleQtions Bamonvaddo, Candolim, Bardez, Goa 403515, India
리뷰어
투숙일: 2025년 2월
기타
5.0/5
강력 추천
작성일: 2025년3월24일
The room service was superb Needs to include more options in breakfast menu 😊😊 The staff was very kind and helpful, especially Shifu and Manas were super quick and kind, always smiling.😊 Thank you so very much for your kind hospitality 😊
번역
리뷰어
투숙일: 2025년 2월
기타
4.0/5
아주 좋음
작성일: 2025년3월24일
Manas did a great job . He was our room service provider. Everything was good Manas provided us with everything in time Also the view from our room n pool services are good . Only thing that needs to be added is elaborated buffet in morning. Neha
번역
리뷰어
투숙일: 2025년 2월
커플
5.0/5
강력 추천
작성일: 2025년3월19일
The hotel is set a little back from the main road but within easy walking distance of the beach and several restaurants. The food at the hotel was excellent and tasty and was testament to Sanjoy’s never ending desire for excellence not only on the drinks and food side of his business but also in getting to know his customers and making sure that they have a wonderful stay. The breakfast was a masterpiece of choice and we had some fantastic Italian food. We had a few hiccups ***** the way but Sanjoy was there to help resolve. Mikki the front desk manager was a smiley face with excellent customer interaction skills and understanding and he really did make our stay so special. Also shout outs to the pool attendant, Ruth, Hizzam and Seaol the barman extraordinaire and the guys at the door and gate who made sure we were safe. The pool was perfect, the sunbeds comfortable, the seating areas well ventilated gardens well tended and the whole place so so clean and tidy