홀리데이 인 폰세 & 엘 트로피칼 카지노(Holiday Inn Ponce & Tropical Casino, an IHG Hotel)

Room was very wet and humid. Mirrors and tables were wet. Also I was double charged for room and staff was not helpful in listening to me or evening making the corrections to my bill! Hotel stole $534 from my bank account.

Great location on the top of a hill for over looking the city and ocean! Great breakfast! Great people! Thank you very much!

Good place to stay ,they have a restaurant, ****** , clean pool...perfect view of the ocean....

We really liked staying here. Room was great, pool was nice, breakfast was great, everyone was very nice. We will stay here again.

Cleaning crew needs to clean the coffe maker and vent in the bathroom. Aside from that it was a good stay.

The property is being remodeled. The rooms that are remodeled are spacious, have amenities (shampoo, conditioner, hand cream in bottles, and blowdrier); as well as coffee maker with coffee and tea and fridge. The view from the pool is great and we had a good time at the ******.

I love the renew rooms, its fancy and cute, very quiet and staff very helpful. I could stay again. You NEED a car to do shopping or eat outside. But they also have restaurant, bar, ****** and a pool.

My daughter and I were covered in bed bug bites, when I spoke to the front desk manager he stated he could only change our room and call Ecolab the next day to confirm. I explained I was flying out the following morning, he stated he was sorry and that was it, no type or care, didn't offer any type of consolation.

Good hotel, amazing view! Our family just stayed one night to be close to the airport. Hotel was in the middle of renovations but it was clean, beds are great, staff was very kind and helpful. Will definitely stay here again in the future.