We were 3 adults had 2 rooms, we were all inclusive and had daily access to the Spa. Positives for us - [ ] Check in was welcoming and fast . - [ ] Beds and pillows are very comfortable. - [ ] Great location, 5min walk to the ***** and beach . - [ ] We did not hear the ***** from within the hotel. - [ ] You have English Tv in your room channel,bbc1,2, itv , channel 4&5. - [ ] Spacious bedroom and bathroom - [ ] Shower is powerful and water hot. - [ ] Free shampoo and shower gel in the shower . - [ ] Lots of beds around the pool. - [ ] Tv in small bar area to watch the football . - [ ] Most Staff friendly and helpful. - [ ] Staff work hard and work long hours . - [ ] Many lifts around the hotel , they a quick and reliable. - [ ] Kettle, fridge and hair dryer in the room . - [ ] We were on floor 4 . Looking out onto the pool , Mountains and sea. Beautiful views. - [ ] Lots of coat hangers in the wardrobe. Plus lots of storage space. - [ ] Many mirrors around the room , on the wardrobe and in the bathroom. - [ ] Safe in the room, for us it was included in our staff. But not for everyone. - [ ] Pool area clean and spacious, we were not all sat very close to each other . - [ ] Spa pool water warm. - [ ] 2 sauna and 2 steam room . - [ ] Jacuzzi at the pool is great . - [ ] Night entertainment was good, worth a watch . - [ ] Activities were offered during the day like keep fit , archery, ping bong . - [ ] Wished us happy birthday at the pool which was great and gave us a bottle of champagne. - [ ] Left a birthday wishes and a bottle of champagne in our room . - [ ] Lots a seating area in the restaurant and was cool . - [ ] Rooms were cool and air conditioning was constantly on. - [ ] Enough plug sockets to charge your phone . Negatives for us - [ ] The pool water is freezing cold . Therefore hardly anyone went into the pool, adults, or children , despite it being so hot. Due to this we would not return to this hotel, as being able to get into the pool to cool off and to be able to complete some swimming is essential to our holiday . - [ ] Spa area old, floors dirty and many of the appliances and metal rusty . - [ ] Rooms, could be cleaner including the curtains, floors, and ceiling. - [ ] The bar member Victoria was rude, rolled her eyes and huffed and puffed . - [ ] Named brands of alcohol are not included in the all inclusive. You have to pay extra . - [ ] Not a huge choice of desserts, a few small cakes and ice cream . - [ ] We had often had eaten our meal b4 we were able to order drinks. A number of times we had to go and find the staff member to order them. - [ ] Restaurant ran out of cutlery daily especially knives. - [ ] You have to carry your room card around all the times . As this has to be used to order drinks or food. - [ ] Gym equipment old and rusty. - [ ] Gym seems to have no air conditioning. - [ ] You have to pay for bottled water . Some bar staff with give you a pint of water(out of the drinks machine ) i
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