I need to start by saying we had ZERO issues with this hotel. I had seen a lot of comments prior to going. Not enough to put me off, but me and a lot of the people that were there at the same time agreed that the comments were completely unfounded, I actually feel like they were talking about a completely different hotel! Everywhere felt clean, up to date and I didn't notice any shabby areas whatsoever. We went with our 3 year old and 6 year old daughters and they were living their best lives to full time, so much so we hardly left the hotel the entire time! We were in room 835 in Sol 2 (There are 2 buildings but it still very much feels like the same hotel). The room was perfect - spacious, clean (and cleaned regularly) with a view of the sea. The shower was decent and plenty space for clothes, inflatables and the cases. We spent the majority of our time at the kids pool, where the kids club is for 5+ (There is a smaller club for 0-4 which we also used and was a lovely indoor room). We didn't think we would use it, but both girls saw how much fun the other children were having, so on day 3 we went for it. Our 6 year old then went to each session until we came home!! What I loved about this was you could watch what they were getting up to (and still felt like you were with them) yet have an hour to yourselves and enjoy the all inclusive treats! We never thought we would be 'kids club people' leaving our kids when we brought them on holiday to be with us, but this felt so brilliantly set up, being able to watch them, but have the freedom to go away for a short amount of time if you wanted to. The kids club staff were AMAZING. They were the same on the morning and afternoon as they were on the night time and kept the kids entertained for the full time, teaching them dances and making such a fuss of them all. In terms of the pools, there are 2 kids pools perfect for kids well up to aged 10, probably older, and then 1 bigger pool (the main pool) and one slightly smaller one. The location of the pool will depend on how warm the water is - the kids pools are shallower and in a sun trap around the side. The big lagoon size pool is colder, and does end up in the shade later in the day, and if it is a bit windy you feel it around that area. I can't comment on the other smaller pool as we didn't use it, but always seemed full. If you plan on spending the full day by the pool, I would recommend getting your towels down early (7.30am all the 'best locations' taken, but people leave all throughout the day and there always seemed to be extra stacked beds to just put out. Food wise, you have the choice of the 2 restaurants for breakfast, lunch and tea/dinner which serve a wide range (and similar between the 2) as well as the snack bar. We found the snack bar perfect for the kids and it is open 10.30am - 6pm where you help yourself to pop/water/beer and burgers/hot dogs/nachos/sandwiches/cakes - perfect when just taking 10 minutes away from the pools.
번역