Hôtel Mercure Caen Centre Port de Plaisance

衞生和設施都一般般所以房間沒拍照片 這個價格放眼歐洲不貴但在這個小城市可是不低的價格了，前廳員工服務意識非常差，遠不及餐飲部員工 來卡昂的話推薦大家去吃一下卡昂牛肚和諾曼底冰激凌 非常不錯

My parents spent the night of May 10th in this hotel. They were on an organized trip to several French cities. My father had an accident in the room, He suffered a deep cut in a leg after a fall. The reason for this review is to thank the staff for their help. I specially want to thank the girl who provided the first aid in a difficult situation. Sorry they don't remember your name, only that you speaks Spanish. Thanks also for all the support provided until the ambulance arrived.

Clean/friendly & safe overall service- they do not provide full bathroom amenities such as hair shampoo/conditioner nor face towels. I was in with a group tour so there were about 35-40 people. They provided dinner which was served hot and table was decorated very lovely- the food was fine-basic average dinner. The bar and the bar maid were exceptionally helpful. She offered & introduced me to a local spirit cocktail & was pleasant to take my order! Breakfast was very minimal- as the table that I went to sit at had no coffee mugs or silverware- and none were at buffet table. The breakfast served its purpose and was ok. This hotel is so conveniently located to lovely eateries/shopping and entertainment- overall I would be very happy staying there again. The front desk service was also very helpful & offered any assistance possible.

Overall an excellent stay. Friendly checkin and good explanation of the hotel amenities. Privilege room was functional, comfortable, and provided a good night’s sleep. A particular highlight of my stay was breakfast. Not a vast offering, but what was there was of an excellent standard. I found myself looking forward to breakfast more than I do at many more expensive and luxurious hotels.

Standard Citi hotel motel + like style. Not so clean. We were walk-in clients but Amy the receptionist didn't like we bothered her. She cared about our membership club ( does she get a bonus for that?) And when we asked about the pizza place she gave us the look that we are "flambes" if a look could be embarrassed this was the look. Bad experience.

Clean and modern hotel, close to centre of the town so an easy walk. Only complaint was that air conditioning was turned off centrally. Very common in all the French hotels I stayed at. Why not let the customer decide if they want air-conditioning? We opened the window to get some fresh air and put up with a bit of street noise.

Lovely hotel. Brilliant location. Fantastic staff. Good food. This hotel is on the waterfront and in a delightful central place, good for restaurants and attractions nearby, by tram or walking. The hotel is clean, and a 'proper' hotel. Our room was lovely and overlooked the water. Cleaned regularly without delay. The staff were brilliant. We tried our poor French language skills out and the staff helped and were amused in equal measure. The breakfasts were ample and tasty. Recommended. We certainly hope to be back.

We stayed the night before our early ferry back to the UK. The hotel was easy to find and we had good directions to the car park. The room was spacious and clean. It was a 5 min walk to some lovely restaurants.

I'm sitting in this hotel as I write this review. I'm here as part of a group so I had no say in where we would stay. First, the location seems to be good but you have to navigate a few steps with your luggage in the entrance. The breakfast and the beds are good. The rain shower was nice and the room has an updated look. The pillows are flat, there's no phone in the room, you get limited towels, outlets don't work and there's no iron if you have wrinkled clothes. The Elevators are very small. And in our double room the beds are pushed together and you share one headboard. I wouldn't stay here again.