호텔 단 칼턴 칼리(Hotel Dann Carlton Cali)

Beautiful 5 stars, everything is perfect.

卡利的氣候真的很宜人。酒店送的免費飲品，很贊。酒店裝修有點陳舊，但房間空間大，糟糕的是入住第二天白天樓上在裝修，很吵，影響休息和工作，答應中午12點前通知換房間，結果到下午一點也沒通知。直接跑到前台找大堂經理過來解決，後來給換了一個房間，南美人的響應速度確實可以。

Amazing staff! everyone was so kind and accommodating. I really enjoyed my stay there because of how friendly the staff was. The hotel is beautiful and the location is great! I definitely recommend this hotel!

When I arrived they couln't find my reservation. Even after I showed them the email confirmation. They said the confirmation number was wrong.

Even though I was in the 10th floor, street noise of cars and people on the street were still heard some how. Room service food quality has gone down!

Area seems safe with many eateries located within walking distance. Staff seemed cold and inattentive and seemed to concentrate on airline and American patrons. Although I too am an American.

The property is very well located, close to restaurants and shops. The staff was very professional and courteous. What I didn't like was that my room had that very old hotel room smell, which was understandable, its an older property. Also, the mini fridge had just 2 small bottles of water, which to my surprise were NOT complementary. I figured if there were more merchandise then the assumption is that the items are for sale, but just 2 small bottles, and nothing else.. complimentary, right? They charged me 16,000 COP for them. Anyhow, next time will try another hotel.

Pretty good service Room service was better than eating at the restaurant 2 hours wait to get our food on the first night horrible The head bartender bartender was amazing the other ones where a bit lazy and rude my opinion they served a cocktail without alcohol I literally saw him make the drinks The tv service sucks every time we turn off the room electricity the cable would disconnect had the guys come fix it multiple time Front desk super professional and kind everything else was just perfect This was our experience Ou the ax was leaking water we almost had to change rooms