We stayed here for 1 week. The location within the resort is great, right across from the beach, with the train station, shops and cafes all within minutes walk away. The thing we loved about this hotel is the super friendly staff, with the exception of the restaurant manager, who was always surly, everyone was great, smiling and chatty. Our room was nice, with plenty of space and it was cleaned well daily. The public areas were also always clean and tidy. We liked the rooftop pool and terrace, using it every evening after 9pm when it was adults only. The views both over to the sea and over to the mountains were beautiful and we found it a very peaceful place to relax at night. For those wanting a more lively evening there was daily entertainment downstairs on the terrace, including a mini disco for the children. The thing that stopped this hotel from being 4 star for us was the food and the poor all inclusive package. The buffet offerings were hit and miss, some of the themed nights, such as the Chinese and Mexican were good, but a couple of nights we struggled to find something we really liked. We found the dessert offerings and breakfast cakes/ pastries quite cheap quality. The burgers and hotdogs which were available every meal were also the very basic, cheap types. We chose to eat out the last couple of evenings. The all inclusive option we were sold was also misleading. Only 1 cocktail option per night was offered, all other cocktails had supplements to be paid. Slush drinks for children were not included and only very cheap tasting unbranded ice cream tubs or ice pops were free. Better ice creams and snacks were available but again had to be paid for. None of this is made clear before booking and several other families at the resort we chatted to felt cheated as we did. The bar was open till 1am, but all inclusive ended at 11pm. The all inclusive guests were a bit like second class citizens, paying guests had coffee freshly made by staff at bar, served with a chocolate on side, all inclusive had to self serve from a machine, ( no chocolate) which was turned off at 11pm and not turned back on until 10am. We noticed the paying guests also had their alcoholic drinks presented nicely while the free cocktails and drinks had no embellishments.
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