더 MC 오토그래프 컬렉션(The MC Hotel, Autograph Collection)

Customer service was less than expected. The front desk was rude and too busy to answer questions regardless of geographical location (your not Manhattan). The upstairs bar mangers were trying to push us out repeatedly telling us that we were closed out and had to leave when the bar still had our card and we didn't sign out check. Bartenders were great but management and front desk were terrible.

The property and room were super clean. We are locals so we knew what to expect as far as parking etc. We went to the roof top bar and it was definitely a vibe. I just wish they had more food options. Everyone was friendly. The hotel is a bit pricey but we really enjoyed our stay and can’t wait to go back in the spring/summer.

We had a lovely stay. The room was immaculately clean. Near a grocery store, convenience shops, lovely restaurants, theater. Perfect to stay in walking distance of a lot. Train station on walnut street is very close to hop on and head to penn station in NYC. It was perfect.

Property is beautiful rooms are clean. Restaurant food and service are both terrible.

I went to the MC as a long time resident to support the establishment and set up a few meetings etc. When I went in I presented my I'd and my card. The first time they scanned my card they said it was declined which I knew was impossible. I checked my app it showed the deduction in complete detail. They then told me " We have the customer call the bank for a verification code" I was puzzled but I complied I called my banker and she was confused as well. Eventually it was cleared up only after the front desk charged my card five times. I was also told there was a pin pad that always gave that kind of trouble. Smh. Disappointed in how I was treated but not surprised unfortunately.

Good place to use as a home base for nearby holiday party. Nice bar, good breakfast, well appointed room and short Uber to destination and back.

Something was missing in the line of hospitality: there was no ice machine in the whole building. Told to get some from the bar. What if the bar was closed? On check-in invited to get complimentary coffee in the morning. Come morning told "we don't do that anymore." Long-term street repairs going on outside drop off entrance. Staff did not advise guests. My daughter had difficulty finding a way in! Just felt that no one really cared about our stay.

I was contacted by the property to say they couldn't fulfill my reservation of a double queen room and offered an upgrade to a superior king room. What i got was a tiny room with a king size bed and a roll away coat.Not an upgrade at all. There was nothing special or elegant about the facilities. I did see or experience anything that justified the cost Id say 3.5 star hotel.

Very clean, convenient location Only dislike…cost of 2 oz bag of chips $5.33 (over-priced)